Location
Based within Croydon. Please be kindly aware there is no step free access at this location and some of our other sites.

Hours
37.5 hours per week on a rolling rota Monday to Sunday between 20:00 and 08:30. You may be required to work outside these hours as per resident and service requirements, which may also include the occasional days as required.

Salary
£28,800 per annum

About the Role
We're hiring a Night Recovery Worker to join our team based in Croydon. The service provides 24/7 support to females with forensic mental health needs, complex needs, and dual diagnosis. You will be at the forefront of providing person centred support to help our residents overcome personal challenges and meet their desired goals.

You will play a crucial role in continuing the high quality support provided during the day, ensuring a safe, respectful, and responsive environment for residents. You will be expected to remain awake, alert, accessible, and actively engaged throughout the shift. There is a focus on welfare checks, providing resident support, and completing administration tasks, ensuring clear handovers are prepared for the day staff and managers.

Key Responsibilities Include:
- Support residents who may be facing challenges with their mental health and/or substance use
- Support with the creation of tailored support plans in collaboration with the day team and resident
- Help residents build skills and confidence towards independent living
- Monitor residents’ wellbeing, carry out regular welfare checks, and respond to any incidents or emergencies
- Remain alert and monitor CCTV throughout the shift
- Complete all routine night duties and any tasks handed over by the day shift or service manager
- Prepare regular handovers for the day staff
- Plan activities to engage residents with other people, communities, and opportunities during the evening, which may include movie nights and games nights
- Be a valued and reliable member of the team, completing handovers for day colleagues for a seamless service

Experience
Previous professional or lived experience supporting people who may suffer with mental health is desirable.

About You
- Due to the nature of this service, it is an occupational requirement that the post holder is female
- Ability to engage with people from different backgrounds, build rapport, and empower them to achieve their personal goals
- Ability to show empathy and compassion for the different challenges people face, with the ability to come up with creative solutions to support them in their journey
- Self-motivated individual who can stay engaged during the shift and proactively manage time during busy or quiet periods to ensure productivity
- Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
- Ability to use, learn, and adapt to IT at an intermediate level, including Microsoft and other software programs
- Understanding of the different needs people with multiple and complex needs have and awareness of the social marginalisation that can be attached to people who face personal challenges
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
- Ability to work collaboratively as part of a team and support residents to achieve their individual goals

Qualifications
Not specified, but alignment with role requirements and values is essential.