Location
East Croydon

Hours
37.5 hours per week, hybrid working pattern with 3 days in office and 2 days working from home

Salary
Competitive

About the Role
Step into an exciting opportunity at Superdrug Head Office, a vibrant and innovative environment based near East Croydon station. Reporting to the Senior Ecom Trading Manager, you will be responsible for managing healthcare categories online, driving sales, and improving conversion on Superdrug.com. Your day-to-day will include monitoring sales and identifying improvement opportunities, creating event plans aligned with company deadlines, and leveraging sales data, customer insights, and competitor analysis to develop compelling ecommerce strategies. You will collaborate closely with buying, supply chain, and category coordinators to ensure accurate product content and coordinate promotions, pricing strategies, and upselling initiatives to increase sales and average order value (AOV). Additionally, you will work with the UX team to enhance site usability and navigation, monitor competitor performance, and contribute to the ecommerce development roadmap and annual category budget sessions. This role offers the chance to be part of a team that values personality, fun, and hard work to deliver the unique Superdrug experience.

Benefits
33 days holiday rising to 38 days with length of service (inclusive of bank holidays)
2 staff discount codes for yourself and a family member or friend
30% discount on Superdrug Own Brand Products both in store and online
Hybrid working with 2 days remote and 3 days in a modern office near East Croydon Station
Company pension matching and bonus scheme
Access to Stream, a money management app allowing early access to earned pay
Part of A.S. Watson Group, the world's largest international health and beauty retailer
Unrivalled learning and development programmes
Enhanced maternity/shared parental/adoption leave, company sick pay, and pregnancy loss support

Experience
Proven experience in ecommerce trading or online category management, preferably within health, beauty, or retail sectors.
Strong analytical skills with the ability to interpret sales data, customer insights, and market trends.
Experience collaborating with cross-functional teams including buying, supply chain, and UX.

About you
Passionate about health and beauty retail with a customer-focused mindset.
Highly organized with excellent project management skills.
Proactive and able to identify opportunities to improve sales and conversion.
Strong communication skills and ability to work effectively in a team environment.
Adaptable to a hybrid working pattern and comfortable working in a fast-paced environment.

Qualifications
Relevant qualifications in business, marketing, ecommerce, or related fields are desirable but not essential.
A positive attitude and eagerness to contribute to a dynamic ecommerce team are essential.