Location
East Croydon, Hybrid working available with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station.

Hours
37.5 hours per week | 9.00am - 5.30pm

Salary
Competitive

About the Role
Join Superdrug Head Office and make a real difference every day! As a People Development Advisor, you will support the learning and development of our Head Office colleagues, focusing on coaching capability, AI confidence, induction, and mandatory training. You will collaborate with stakeholders, Copilot, and existing resources to create, curate, and deliver learning experiences that build skills, confidence, and capability.

Your day will include supporting the Superdrug learning offer for Head Office by identifying learner needs and recommending improvements, acting as a clear point of contact for learning stakeholders, and working closely with People Business Partners and the Healthcare People Development Advisor to support joined-up activity.

You will champion wider Learning and Development initiatives such as Negotiation Skills, Learning at Work Week, Corporate Social Responsibility, Wellbeing, and mentoring programmes. You will coordinate learning activities from needs analysis and planning through to design, delivery, evaluation, and measuring value and impact.

Leading the Head Office induction experience, you will work with the People Development Manager to ensure speaker teams are prepared and new colleagues feel welcomed, included, and engaged. You will create, curate, and support learning content for digital, virtual, and in-person delivery, working with stakeholders, Copilot, teammates, and external providers where appropriate.

Facilitating engaging and inclusive in-person and virtual learning sessions aligned with That Superdrug Feeling will be key. You will measure success by tracking attendance, gathering feedback, evaluating impact, and making recommendations for improvement.

Additionally, you will support programme administration by maintaining accurate learning management system records, reviewing planned costs, processing invoices, and updating the budget tracker.

This role offers the opportunity to bring That Superdrug Feeling to life for colleagues and internal customers while working in a fast-paced retail environment that values creativity, flexibility, and innovation.

Experience
- Experience working in or closely with a Learning and Development team
- Experience supporting the design, facilitation, and evaluation of learning interventions or programmes
- Confidence using M365 tools, including Copilot, to create content, support planning, manage information, and analyse feedback
- Experience using feedback, attendance, or impact data to improve learning activity
- Experience coaching, supporting, or developing others, including helping colleagues build coaching skills

About you
- You care about helping people build their confidence, skills, and potential
- You bring That Superdrug Feeling to life for colleagues and internal customers
- You use your initiative, stay focused on outcomes, and use data to inform your work
- You enjoy creating learning experiences that are engaging, practical, and inclusive
- You communicate clearly and confidently with people at different levels
- You are creative, flexible, and comfortable working in a fast-paced retail environment
- You are confident using M365 tools, including Copilot, and are curious about using technology to improve how learning is planned, created, delivered, and evaluated

Qualifications
A Learning and Development and/or coaching qualification would be beneficial but is not essential.