Location
London

Hours
Full Time, 12 Month Fixed Term Contract

About the Role
PIMCO is a global leader in active fixed income with deep expertise across public and private markets. We invest our clients’ capital across a range of fixed income and credit opportunities, leveraging decades of experience navigating complex debt markets. Our flexible capital base and strong relationships with issuers have helped us become one of the world’s largest providers of traditional and nontraditional financing solutions and trusted advisors to investors seeking strong risk-adjusted returns. Since 1971, our people have shaped our organization through a high-performance inclusive culture that celebrates diverse thinking. We invest in our people and uphold our CORE values of Collaboration, Openness, Responsibility, and Excellence.

The People Operations Analyst supports the delivery of consistent and high-quality HR services by executing day-to-day HR operations, managing employee lifecycle processes, and ensuring a seamless and positive employee experience. This role serves as a key point of contact for employees and managers, resolving inquiries, executing transactions, and supporting onboarding and lifecycle activities while maintaining strong data accuracy, compliance, and audit readiness.

Key responsibilities include:
- Responding to employee and manager inquiries with timely and accurate resolutions across HR policies, processes, and programs
- Managing cases through the HR service management system and escalating complex issues appropriately
- Executing core HR processes such as onboarding, transfers, mobility, and offboarding
- Maintaining employee data integrity and generating reports to support operational tracking
- Ensuring compliance with HR policies, procedures, and regional requirements, supporting audit readiness
- Creating and maintaining HR knowledge articles to support employee self-service
- Supporting day-to-day operations of core HR programs and regional initiatives
- Delivering thoughtful, responsive HR support and contributing to continuous improvement and efficiency initiatives

Experience
Bachelor’s degree or equivalent experience in a related field. Proven ability to maintain accurate data and deliver high-quality work. Experience managing multiple tasks effectively and handling sensitive information with discretion.

About you
Detail-oriented with strong communication and organizational skills. Able to identify issues and support effective solutions with guidance. Demonstrates sound judgment to handle routine matters independently and escalate complex issues appropriately. Willingness to learn new tools and adapt to evolving processes and systems. Collaborative team player with strong execution skills in a fast-paced environment.

Qualifications
Bachelor’s degree or equivalent experience required. Commitment to upholding equal employment opportunity principles and supporting an inclusive workplace.