Location
13 Pimlico Road, London

Hours
Full Time (hours to be confirmed)

Salary
£35,000 per annum

About the Role
The Pharmacy Technician will work as part of the multidisciplinary general practice team to support safe, effective, and efficient medicines optimisation. You will play a vital role in improving patient safety, supporting prescribing quality, and ensuring robust medicines governance systems are in place within the practice.

Medicines Optimisation - Support safe and efficient repeat prescribing processes and ensure accurate processing of prescription requests with queries from different sources. Assist with medication queries from patients, community pharmacies, and prescribers, forwarding recommendations for alternatives. Carry out medicines reconciliation for discharge letters, outpatient letters, and new patient registrations. Identify and resolve discrepancies and liaise closely with pharmacists and GPs. Promote medicines synchronisation and encourage patient adherence. Support the implementation of local and national prescribing initiatives, including performing medication switches as directed by prescribers or pharmacists.

Medicines Governance - Maintain MHRA alerts and high risk drug monitoring records. Support safe prescribing and monitoring of high risk medicines and support the recall of patients where needed in accordance with local SOPs. Provide training and guidance to non-clinical staff as needed to support prescription processes within the practice.

Quality Improvement - Lead or contribute to audits and quality improvement related to safe and effective prescribing of medicines, using SystmOne clinical system. Analyse prescribing data and share learning with the wider team.

Patient Facing Activities - Manage medication-related queries and escalate appropriately. Provide advice and information to patients on safe medicines use. Support patient education, adherence, self-care, and promote patient self-management.

Professional and Organisational - Maintain GPhC registration. Adhere to practice policies, clinical governance frameworks, and safeguarding procedures. Develop and maintain effective relationships within the team and with local stakeholders such as ICB teams, community pharmacists, and hospital pharmacy teams. Engage in continuous professional development and attend clinical and educational meetings within the practice.

Experience
Experience working within a pharmacy or healthcare setting is desirable, particularly in medicines optimisation and governance. Familiarity with clinical systems such as SystmOne is advantageous.

About you
Detail-oriented and proactive with strong communication skills. Able to work collaboratively within a multidisciplinary team. Committed to patient safety and continuous professional development. Able to manage multiple tasks efficiently and maintain high standards of accuracy and confidentiality.

Qualifications
Registered Pharmacy Technician with the General Pharmaceutical Council (GPhC). Relevant qualifications in pharmacy technician training and medicines management. Commitment to ongoing professional development and adherence to clinical governance standards.