Location
Lambeth & Southwark and surrounding South London area. Reporting office: River House, Sidcup DA14.

Hours
Full Time - 40 hours per week, Monday to Friday 8am to 5pm. Call outs on a rota basis.

Salary
£39,707 per year (Grade 5)

About the Role
Join our South repairs team as an experienced Plumber within the in-house Maintenance Service covering South London. You will be responsible for all aspects of plumbing repairs and replacements including sinks, water tanks, and bathrooms. In addition to plumbing, you will apply your skills in basic carpentry, tiling, painting/decorating, and patch plastering repairs.

Effective communication skills and experience working in a building and/or housing maintenance environment with knowledge of varied housing stock are essential. Customer satisfaction is paramount at L&Q; as a first line of contact for residents, you will deliver outstanding customer service and a right first-time approach, limiting follow-ons and increasing satisfaction.

Benefits include an excellent pension plan (up to 6% double contribution), 28 days annual leave rising to 31 days with length of service plus bank holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours paid volunteering days, lifestyle benefits, Employee Assistance Programme, and more.

Early applications are encouraged as the advertisement may close and interviews may be held earlier than stated.

Experience
- Sound working trade knowledge and experience, NVQ or qualified through experience.
- Previous experience in a similar role within a social housing environment is an advantage.
- Experience in a wide range of multi trade skills.

About you
- Able to deliver excellent customer service with a right first-time approach.
- Health and safety conscious.
- Effective communication skills.
- Manual driving licence is essential as the role requires mobility (a van will be provided for business use).
- Must have own hand tools; larger tools and specialist equipment will be provided if needed.

Qualifications
- Unvented qualification is desirable.
- Successful candidate will need to apply for or hold a Basic/Enhanced Disclosure Barring Service certificate (DBS) to work within the team.

L&Q is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff to share this commitment.