Location
London

Hours
Full Time

Salary
Competitive, commensurate with experience

About the Role
The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager to lead the delivery of complex cloud solution projects. In this role, you will combine technical expertise with strong project leadership skills to drive successful implementations of AWS-based solutions for our clients. You will bridge business requirements with technical solutions, facilitate technical discussions, and ensure alignment with customer outcomes.

Applying AWS frameworks such as Well-Architected and Cloud Adoption Framework, you will demonstrate technical credibility across diverse stakeholders, distil customer needs into clear technical requirements, decompose complex problems, and make informed trade-off decisions considering performance, scalability, security, and business impact.

With strong technology and program/project management experience, you will validate technical solutions against business goals, recognize when additional technical evaluation is needed, and manage technical risks. You will be expected to achieve and maintain relevant AWS certifications, develop domain-specific expertise, and effectively communicate technical concepts to both technical and business audiences.

As you progress, you will lead increasingly complex technical projects, shape cross-organizational technical strategies, and establish best practices in your domain. You will apply your management and leadership capabilities to successfully execute project plans, proactively identify and manage risks, resolve issues, escalate when appropriate, and drive projects to successful completion while exceeding customer expectations.

The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives, providing assistance through a collection of offerings that help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, covering a variety of solutions, technologies, and industries.

Eligibility for UK Government Security Clearance is required for this role.

Experience
- Leading and managing complex cloud migration and transformation programmes from inception to completion
- Ensuring successful delivery of programme outcomes within agreed time frames, budget, and quality parameters
- Developing and executing programme-level strategic planning with agility to adjust strategies as necessary to meet evolving business objectives
- Building and maintaining strong stakeholder relationships across customers, partners, and internal teams at all levels
- Chairing executive-level meetings, driving key decisions, and resolving programme-level risks and issues with appropriate escalation paths
- Establishing robust programme structure, governance model, and communication plan
- Leading a multidisciplinary team of project managers and technical specialists
- Ensuring compliance with security, regulatory, and governance requirements across all programme work-streams
- Conveying complex technical concepts to both technical and business audiences
- Coordinating and leading large-scale Digital or Global IT Transformation initiatives
- Leading engagements using industry standard program management techniques including Agile at scale delivery frameworks and project management toolsets
- Experience with cloud computing and developing customer-facing presentations

About you
Experienced technology program/project manager with strong leadership and communication skills. Able to establish technical credibility with engineering teams and senior technical decision-makers. Adaptable and proactive in managing risks and resolving issues. Passionate about delivering successful cloud transformation projects and exceeding customer expectations.

Qualifications
- Bachelor's degree in Computer Science, Engineering, a related field, or equivalent experience
- AWS experience preferred
- Project Management Professional (PMP) and/or AWS Certified Solutions Architect - Associate preferred
- Strong understanding of AWS services, architectures, and best practices
- Experience applying AWS frameworks like Well-Architected and Cloud Adoption Framework
- Eligibility for UK Government Security Clearance