Location
London with hybrid working: two remote days per week and three days in the office, including Mondays and Thursdays as all-Zoopla days plus a third in-office day of your choosing. Our office is located near Tower Bridge, offering a collaborative workspace with nearby amenities and river views.

Hours
Full Time

Salary
Competitive salary (not specified)

About the Role
Zoopla is a leading UK property website with over nine million monthly users and a trusted consumer brand. We empower movers to make better property decisions through innovative, AI-driven experiences. As Principal Product Designer, you will drive design vision and execution across multiple product areas, starting with the future of Search. This hands-on leadership role involves shaping what we build and how we build it, setting high standards for design quality, strategic thinking, and cross-functional alignment.

You will operate at the intersection of product strategy, user experience, and business performance, defining opportunity areas, setting design direction, and ensuring measurable impact. You will influence product strategy, prioritisation, and champion design as a key driver of growth, conversion, and long-term customer value.

Your responsibilities include leading design direction across product areas, mentoring designers, partnering with senior product and engineering leaders, and championing design’s role in business outcomes. You will provide hands-on design leadership for complex initiatives, design seamless journeys across web and mobile, and ensure coherence across the product portfolio.

You will use data, research, and experimentation to inform decisions and optimise user journeys. You will lead rapid exploration and validation of ideas, adopt modern tools including AI-assisted design, and evolve the design system and team practices.

Collaboration and influence are key, as you will work closely with senior leadership, facilitate workshops, communicate design vision clearly, and establish design as a trusted and influential function within Zoopla.

Experience
- Significant experience designing digital products end-to-end in a product-led environment
- Demonstrable leadership of design direction
- Strong strategic product thinking connecting design decisions to customer outcomes, business metrics, and long-term vision
- Expertise in user research methodologies and testing, using data and experimentation to drive decisions
- Ability to think in systems, journeys, and product ecosystems
- Experience influencing senior product, engineering, and business stakeholders
- Skilled in facilitating workshops and strategic alignment sessions
- Strong perspective on emerging technologies including AI and their impact on customer experience and product capability
- Proficiency in design tools such as Figma or similar

About You
- Strategic thinker with a long-term view, spotting patterns and opportunities across the product landscape
- Leads by example, setting high standards for quality, ownership, and accountability
- Curious about product performance and how design compounds value over time
- Understands and articulates the business value of design to senior stakeholders
- Proactive, adaptable, and comfortable in a fast-moving environment
- Committed to elevating others through mentoring, coaching, and fostering great team conditions

Qualifications
No specific qualifications required; emphasis is on experience, leadership, and design expertise.