Location
London, South Bank Central

Hours
Hybrid working model - typically three days a week in the office

Salary
Negotiable

About the Role
As Microsoft Dynamics 365 Principal Product Manager at Kantar, you will play a pivotal role in shaping the strategic vision and driving the adoption of our Dynamics 365 Customer Insights and Sales platform. You will lead the design, delivery, and global operation of this platform, collaborating closely with technology, operations, and product teams to ensure alignment with business goals. Your work will directly influence Kantar’s technology transformation, enhancing operational efficiency, innovation, and client satisfaction across the organisation.

You will own the roadmap and lifecycle of the platform, driving engagement across sales and marketing teams. Key responsibilities include defining CRM strategies, managing the product backlog, prioritising enhancements, and promoting a data-driven culture through high-quality CRM data and analytics adoption. This role is central to Kantar’s ongoing technology revolution, supporting the company’s growth and excellence in delivering insights to clients worldwide.

Please note, visa sponsorship and relocation support are not available for this role. Candidates must have the right to work in the UK before applying.

About Kantar
Kantar is the world’s leading data, insights, and consulting company, shaping the brands of tomorrow by better understanding people everywhere. Our Functions teams support the business across Marketing, Human Resources, Finance, Legal, and Technology, ensuring we continually improve and remain an indispensable partner to brands globally.

Joining Kantar means becoming part of a diverse and inclusive culture that values equality of opportunity and supports flexible working to promote health and wellbeing. We encourage applications from all backgrounds and welcome conversations even if you do not feel you are an exact match for this role.

Experience
- Proven expertise managing CRM platforms, especially Dynamics 365 or similar systems such as Salesforce or HubSpot
- Hands-on experience with Dynamics 365 modules including Sales and Customer Insights, with the ability to translate business needs into actionable product enhancements
- Practical familiarity with Microsoft Power Platform (Power Automate, Power Apps, Dataverse) to optimise and automate business processes
- Demonstrated ability to prioritise and deliver impactful CRM improvements using agile methodologies, backlog management, and sprint planning
- Experience working in fast-evolving environments with a passion for driving platform adoption and continuous improvement

About you
- Strong customer focus and ability to engage with stakeholders across sales, marketing, and technology teams
- Tech savvy with a strategic mindset and excellent communication skills
- Adaptable, resilient, and results-driven with a commitment to optimising work processes and delivering value
- Collaborative team player who thrives in a dynamic, transformative environment

Qualifications
While specific qualifications are not detailed, a strong background in CRM product management, technology platforms, and agile delivery is essential. A passion for technology transformation and continuous learning is highly valued.