Location
London

Hours
Full Time

Salary
Negotiable

About the Role
Paysafe is a global payments platform powering the experience economy, with a strong focus on the iGaming, video gaming, e-commerce, online trading, retail, travel and hospitality sectors. With 30 years of expertise in payment technology, Paysafe helps businesses and consumers lift every experience through seamless, secure payment solutions, including card payments, digital wallets such as Skrill, eCash solutions like PaysafeCard, and a suite of local payment methods. With approximately 2,900 employees across 12 countries and an annualized transactional volume projected at $167 billion in 2025, Paysafe connects people and businesses worldwide through innovative digital payment experiences.

The Principal Product Manager for iGaming is a strategic role responsible for defining and executing Paysafe’s product strategy across the global regulated gaming industry. This role owns the end-to-end product vision spanning both the merchant ecosystem (operators, gaming platforms, affiliates, and payment partners) and the consumer experience (players, wallets, alternative payment methods, and payout experiences). Operating at the intersection of payments, regulation, and digital entertainment, this leader will shape how players fund and withdraw from gaming accounts while enabling operators to maximize conversion, payment performance, and global reach.

As a domain expert in the iGaming industry, the Principal Product Manager will partner closely with executive leadership to identify strategic opportunities, influence investment decisions, and guide cross-organizational initiatives that drive long-term growth in one of Paysafe’s most important verticals. This role requires exceptional strategic thinking, deep industry expertise, and the ability to align engineering, commercial, and operational teams around large-scale product initiatives.

Key Responsibilities
- Define and own the long-term product strategy for Paysafe’s iGaming ecosystem, covering both operator payment capabilities and player financial experiences.
- Develop a clear product vision that enables frictionless global deposits and withdrawals for gaming operators while delivering seamless funding and payout experiences for players.
- Identify emerging opportunities across the regulated gambling ecosystem including real-time payouts, alternative payment methods, cross-border deposits, risk management, and payment orchestration.
- Shape strategic investments that position Paysafe as a preferred payments partner for leading gaming operators and platforms.
- Partner with executive leadership to influence roadmap priorities, platform strategy, and commercial growth initiatives.
- Serve as the internal domain expert on the regulated gaming ecosystem, including online casinos, sportsbooks, betting platforms, and gambling operators.
- Translate industry trends into product opportunities across deposits, payouts, wallet experiences, fraud management, and payment optimization.
- Understand the complex regulatory environment governing gambling payments across global markets and ensure products are designed with compliance and jurisdictional requirements in mind.
- Represent Paysafe with strategic partners, operators, and industry stakeholders as a trusted payments expert.
- Lead product initiatives that span the entire payment journey from player funding through operator settlement and player withdrawals, ensuring a cohesive and optimized payment experience.
- Own complex initiatives involving multiple product lines including wallets, alternative payment methods, payment processing, fraud and risk management, and regulatory compliance.
- Enable higher deposit conversion, improved payment acceptance, global coverage, and optimized payment performance for operators.
- Deliver simple, trusted, and fast ways for players to fund gaming accounts and receive winnings through seamless payout experiences.
- Act as a senior partner to Engineering, Architecture, Compliance, Risk, Operations, and Commercial leadership to drive alignment on large product initiatives.
- Present product strategy, performance insights, and investment opportunities to senior leadership and executive teams.
- Lead large cross-team programs that deliver mission-critical capabilities for the gambling ecosystem.
- Partner closely with engineering and architecture leaders to evolve the payment platform supporting gaming operators and player payment journeys.
- Mentor product managers and elevate product management practices across the organization.
- Act as a strategic advisor to leadership on iGaming payment trends, operator needs, and regulatory developments.

We offer in return:
- The opportunity to write the history of a leading and growing multinational company
- Tailor-made training and ongoing development to help you enhance your skills in the field of online payments
- Multiple career progression opportunities in a dynamic in-house business
- Environment where product expertise, professional and personal commitment are rewarded
- Competitive remuneration and social benefits package
- Fun and collaborative working atmosphere
- Flexible working model - hybrid approach with work from home and office attendance approximately three days per week

Experience
10+ years of product management experience with a strong track record of leading complex platform or ecosystem products.
Deep experience in iGaming, online gambling, sports betting, or regulated digital gaming ecosystems.
Strong expertise in payments, fintech, wallets, or digital transaction platforms.
Strong understanding of regulatory and compliance considerations in gambling payments.
Demonstrated success leading cross-functional initiatives spanning multiple teams and organizations.
Proven ability to influence senior leadership and drive strategic alignment.
Strong technical fluency with APIs, payment infrastructure, platform architecture, and partner integrations.

About you
A deep understanding of the payment flows and economic models that power the regulated gambling ecosystem.
A strategic mindset capable of translating industry complexity into clear product opportunities.
The ability to influence leaders and drive alignment across teams without direct authority.
A strong sense of ownership and accountability for delivering measurable business impact.
A passion for building innovative payment experiences that power the future of regulated online gaming.
Exceptional strategic thinking, problem solving, and communication skills.
Experience mentoring product managers and shaping product organizations.

Qualifications
Relevant experience and skills as outlined above; formal qualifications are not explicitly stated but a strong background in product management and the iGaming/payments industry is essential.