Location
London Borough of Tower Hamlets

Hours
37 hours (net) per week for full time staff, pro rata for part-time staff

Salary
£34,183 per annum plus benefits

About the Role
We are seeking a Procurement Support Officer to join the Finance Function within the Corporate group of the Medicines and Healthcare Products Regulatory Agency (MHRA). The MHRA enhances and improves the health of millions every day through effective regulation of medicines and medical devices, underpinned by science and research.

The Finance Division ensures public funds are spent wisely and supports the Executive and Board in making informed decisions about costs and investments that deliver public value outcomes. The division covers Finance Operations, Accounting, Reporting and Control, Strategic Finance, Finance Business Partnering, and Risk and Assurance.

In this role, you will support the Purchase to Pay (P2P) Manager by managing and processing procurement transactions, resolving supplier and business division queries, and ensuring all issues are handled professionally. Key responsibilities include training new users on procurement processes, processing purchase orders accurately and promptly, and managing supplier registrations including approvals, validation, and maintenance in line with Finance policies and Standard Operating Procedures.

You will provide advice on procurement methods to internal customers to ensure best value for money, support process improvements focusing on centralisation, standardisation, and automation, and demonstrate technical competence across the P2P transaction lifecycle (Requisitioning, Goods Receipting, Matching, Accruals, and Payments).

The role requires intermediate IT skills, including proficiency in Microsoft Excel, Word, Outlook, and experience with Finance Systems, preferably Oracle ERP. You will be energetic, proactive, and continuously seek ways to improve procedures and efficiencies. This role reports directly to the P2P Manager.

Experience
- Experience using Finance ERP Systems, preferably Oracle Fusion
- Sound knowledge of P2P systems including analysing and interpreting purchase order lifecycles and raising purchase orders
- Experience planning and delivering training on systems and processes
- Experience applying Finance and Procurement policies, procedures, and controls
- Proven ability to deliver excellent customer service and communicate effectively, with confidence to constructively challenge colleagues when appropriate
- Ability to work consistently to tight weekly deadlines and maintain high accuracy in reports

About you
- Detail-oriented with the ability to spot and correct errors
- Enthusiastic and proactive approach to work, always seeking improvements
- Strong interpersonal skills to maintain constructive relationships with internal and external stakeholders
- Ability to identify and communicate risks and issues clearly to management

Qualifications
Minimum GCSE grades 9 to 4 (A* to C) or equivalent