Location
London

Hours
Full Time

Salary
Competitive, commensurate with experience

About the Role
Client360 is one of JPMorgan Chase Commercial & Investment Bank's strategic pillars, building the future of our business and unifying the data fabric of all client activity. Combined with external data, Client360 leverages this unique data asset to deliver insight and enterprise rewiring at scale. Join our dynamic team and make a meaningful impact by delivering high-quality products and services that resonate with clients. As part of Client360, you'll champion user-centric service delivery, maximize the value and usability of data and AI solutions, and foster business satisfaction across the CIB.

You will play a critical role in driving value for the business, working closely with engineering and data teams to design, construct, and manage Client360 with the ultimate goal of driving client engagement and business growth. This position represents an excellent opportunity to:
- Drive customer-centric product development translating business needs into technical and data requirements, epics, and user stories.
- Leverage analytics and reporting tools to derive actionable insights from integrated data and third-party sources.
- Engage and manage relationships with a diverse set of stakeholders, including senior business leads and Client360 leads.
- Collaborate closely with cross-functional teams to help shape the future of our products and ongoing success, becoming an expert in specific data domains related to clients.
- Build a deep understanding of how JPMorgan engages its extensive client base, including go-to-market strategies, relationship management priorities, and business development.

Experience
3+ years of product management or experience in other generalist problem-solving environments such as top-tier management consultancy or investment banking.
Proven experience applying data analytics to solve business problems, including proficiency with data visualization tools and data analysis methods.
Knowledge of JPMorgan's business landscape with an understanding of how the Commercial & Investment Bank engages clients with a broad set of products and services.
Experience working across the product development life cycle, from requirements definition to execution.
Track record of demonstrating a high level of personal initiative, setting and achieving challenging goals, and demonstrating entrepreneurial leadership.
Demonstrated experience managing multiple project work streams.
Strong written and verbal communication skills, with the ability to articulate complex ideas clearly and effectively to a variety of audiences.

About you
Customer-focused and collaborative with a passion for leveraging data and technology to drive business growth.
Proactive and adaptable with strong problem-solving skills.
Capable of managing multiple stakeholders and priorities in a fast-paced environment.
Entrepreneurial mindset with a drive to innovate and deliver impactful solutions.

Qualifications
Relevant degree or equivalent experience in product management, data analytics, or related fields is preferred but not mandatory.
Demonstrated ability to work effectively in cross-functional teams and deliver results aligned with business objectives.