Service: Academic Services Job title: Programme Administrator, Permanent Grade: RU05 Salary: £30,469 - £34,512 pa inclusive of London Weighting Allowance An excellent opportunity has arisen for a service and solution-focused Programme Administrator within the Schools of Psychology, and Life and Health Sciences at Roehampton University. It is an exciting opportunity for someone who thrives in a dynamic environment and is eager to make a significant impact. This role would be suitable for candidates that have a background in University/Service Sector administration. The key activities of the role are: To undertake administration relating to the student academic experience including induction, enrolment, attendance, assessment, and retention activities. Provide excellent customer service to students and other internal and external stakeholders. Ensure academic programmes are administered in line with the Academic Regulations and that all relevant activities are completed in line with university processes and within required deadlines. You We are particularly interested in candidates who are excited about contributing to the growth and change happening within the Business and Law School. To succeed in this role, you should have a "can do" solutions-focused approach with a service mindset. Proficiency in the use of MS Office and excellent communication skills, both verbal and written, are essential for effectively engaging with a range of stakeholders. Flexibility, adaptability, and attention to detail are also vital attributes, as you will be expected to manage conflicting requirements and prioritise your work effectively. What we would provide for you Leave – 25 days + bank holidays + 3 or 4 days over the Christmas period. Leave entitlement is pro-rata for part-time staff 35 hours per week Access to comprehensive wellbeing support and assistance Generous family friendly related pay and leave provisions Excellent opportunities for development and learning Generous pension provision Be part of a diverse, inclusive, and multi-cultural staff and student community Cycle to Work Scheme Interest Free Season Ticket Travel Loans The University The University is focused on providing a first-rate student experience, at the heart of which is a commitment to high quality, research-informed teaching, with degree programmes that prepare our diverse body of students for a successful graduate career. At Roehampton, we change lives by helping our students to develop the confidence, knowledge, and adaptability they need for a successful graduate career and fulfilling life. Our students are from all over the world. We have a broad and engaging portfolio of courses across our five academic schools and one faculty. Our Schools and Faculty are: Faculty of Business and Law School of Education School of Arts, Humanities and Social Sciences School of Life and Health Sciences School of Psychology You can find out more about our academic course portfolio here: https://www.roehampton.ac.uk/courses/ We are London’s Campus University, based on a beautiful 54-acre parkland campus. This short video will give you a taste of life at our wonderful campus and its excellent facilities. Professional Services/Support staff up to Grade RU6 have access to the Local Government Pension Scheme; and on RU7 and above, have access to the University’s Retirement Savings Group Pension Plan, a defined contribution scheme, provided by Royal London. Our full range of benefits are available here. Further information can be found on the job description. If you would like to apply for this excellent opportunity, please click on ‘apply now’ or visit the working at Roehampton pages of our website and search Programme Administrator. If you have any specific questions on the role, please contact Annamarie Derzko, Deputy Academic Services Manager. The University is committed to promoting diversity and equality of opportunity and aims to create a culture and environment where students and staff are treated fairly. The University is an equal opportunities and ‘disability confident’ employer. The closing date for completed applications is: 1 October 2023 It is expected that interviews will be held week commencing: 9 October 2023 To enable us to respond to the market, we may interview before the closing date, so please don’t hesitate to get your application completed.