Location
London

Hours
Full Time

Salary
Competitive, commensurate with experience

About the Role
Join us to make a meaningful impact on the future of UK retail banking. As a Strategy & Proposition Manager, you will contribute to the development, execution, and management of our current account offering in the UK market. You will translate customer needs and market dynamics into actionable propositions, working closely with cross-functional teams. Your role will focus on driving commercial performance, deepening customer engagement, and ensuring regulatory alignment. You will help foster a collaborative and innovative team culture, making a tangible impact on our business. You will work with passionate professionals committed to delivering excellence and discover opportunities for growth while shaping innovative propositions that drive commercial success and enhance customer experience.

Job Responsibilities
- Contribute to current account proposition strategy
- Lead proposition development by translating customer needs and market dynamics into clear propositions
- Run analytics and targeted deep-dives on commercial performance (e.g. acquisition, primacy, unit economics)
- Build business cases and sizing; prioritize initiatives across acquisition, activation, engagement, servicing, and retention
- Partner with delivery teams to shape requirements, validate hypotheses, and support launch readiness
- Monitor and optimize product, feature, and proposition performance post-launch and in business-as-usual
- Manage governance to ensure proposition changes align with regulatory and conduct requirements, operational readiness, and risk appetite; support stakeholder updates and approvals

Experience
- Experience in product strategy, proposition, strategy, or consulting
- Strong quantitative skills and commercial knowledge of the retail banking industry
- Experience partnering with product delivery teams to ship customer-facing propositions, features, and experiences
- Ability to balance customer value, economics, and risk and compliance constraints

About you
- Strong stakeholder management and communication skills with the ability to influence across functions and levels
- Ability to drive cross-functional collaboration and support launch readiness
- Demonstrated success in optimizing product and proposition performance

Qualifications
- Familiarity with analytics tools and methodologies for commercial and customer performance preferred
- Experience in managing governance processes within financial services preferred
- Knowledge of regulatory and conduct requirements in UK retail banking preferred