Location
London

Hours
Full Time

Salary
£49,275 per annum

About the Role
At the RCN Foundation, we are committed to supporting, strengthening and championing the nursing profession. As a charity and grant-maker, we fund research, projects, education and hardship support for nurses, midwives and Health Care Support Workers (HCSW) to innovate, progress their careers and overcome challenges.

As the Benevolent Grants Manager, you will manage a first-class benevolent grants service bespoke to the nursing and midwifery professions. This role is essential in making key decisions relating to grant-making activity for individuals in need. You will be responsible for the day-to-day management of the Benevolent Service until January 2027, leading the Benevolent Service Team in assessing applications and agreeing grants.

You will monitor trends in application rates and manage the service to respond promptly to beneficiaries’ needs. Your role includes monitoring and reporting on the outcomes and impact of the service, identifying trends within data and the wider economic landscape. You will ensure the online application portal on the CRM is fully utilised to manage all grant applications.

Additionally, you will maintain and develop a comprehensive signposting hub tailored to the nursing and midwifery professions, providing relevant support to individuals. The RCN Foundation’s Benevolent Service is a digital pioneer in benevolent grant-making, and you will lead further development of this digital service.

This role offers an excellent opportunity to build on your skills and experience while making a meaningful impact on the nursing community. You will work in a small team, responding swiftly to demand driven by external factors such as the cost-of-living crisis, and manage resources to support both team wellbeing and business needs.

We expect you to deliver exceptional customer service with efficiency, accuracy and empathy, supporting individuals professionally and effectively. You will also analyse data, write reports and present information concisely to a range of stakeholders.

To succeed at the Royal College of Nursing, you need to think bigger, better and brighter. With that attitude, anything’s possible.

What we offer you
We offer an impressive range of benefits including up to 32 days annual leave plus bank holidays and three additional Christmas break days. Our generous maternity, adoption, paternity and shared parental leave packages support your family needs. We provide a competitive pay structure with annual progression until the top of the salary scale. New employees typically start at the first point of the salary range, with potential for negotiation based on skills and experience.

We are a diverse organisation committed to flexible working, enabling a good work-life balance. Our hybrid working model allows up to 60% of your working time from home, with at least 40% spent working in person.

Experience
Significant experience working in grant-making charities, particularly managing benevolent services and grant-making activity. In-depth knowledge of best practice in hardship and benevolence across multiple UK countries. Experience monitoring and reporting on service outcomes and impact, analysing data trends and responding accordingly. Proven ability to manage a small team and respond swiftly to changing service demands.

Experience supporting individuals with empathy while maintaining professionalism and efficiency. Skilled in report writing and presenting information clearly to diverse stakeholders.

Proficient in utilising CRM systems to manage grant applications and digital service development.

About you
Efficient, accurate and customer-focused with a strong commitment to delivering exceptional service. Able to manage resources to balance team wellbeing and business needs. Adaptable to external factors affecting service demand, such as economic challenges. Collaborative team player who thrives in a small team environment.

Committed to equity, diversity and inclusion, fostering an inclusive environment where all can bring their authentic selves to work.

Qualifications
Not explicitly stated, but relevant experience in grant management and benevolent services is essential.