Location
London with travel between stores

Hours
Full-time, permanent role with a fixed schedule; Sunday and Tuesday/Wednesday off. Extensive travel between stores is essential. Flexible working hours required, especially during store openings, peak trading, and periods of rapid expansion.

Salary
£55,000+ per annum, depending on experience

About the Role
Nokwol UK Limited is entering an exciting phase of growth with an ambitious retail store rollout planned over the next 12 months. We are seeking a hands-on Regional Manager who thrives in fast-paced retail environments and is eager to learn every aspect of multi-site retail management. You will work closely with senior leadership to gain experience in store operations, recruitment, new store openings, performance management, commercial planning, and people development. This role offers a unique opportunity to help shape the future of Nokwol's retail network.

Key Responsibilities
- Support the performance and operations of stores across the region, acting as a point of support and coaching for Store Managers and their teams.
- Ensure stores consistently deliver excellent customer service and maintain brand standards.
- Assist with identifying and implementing operational improvements.
- Play a leading role in Nokwol's aggressive store expansion programme, supporting site launches, store setup, merchandising, staffing, and opening activities.
- Travel to new locations as required during store opening periods.
- Help establish operational processes and best practices for new stores.
- Coach and mentor Store Managers and Assistant Managers.
- Support recruitment and onboarding for new and existing stores.
- Assist in building succession plans and developing future retail leaders.
- Promote a positive, energetic, and high-performance culture.
- Support stores in achieving sales, profitability, and productivity targets.
- Analyse store performance and identify opportunities to drive growth.
- Assist in implementing promotions, campaigns, and local business initiatives.
- Monitor key performance indicators and drive accountability.
- Lead by example, stepping into stores when additional support is needed.
- Assist with resolving operational challenges and customer issues.
- Be visible and engaged with teams across the region.
- Maintain high standards of visual merchandising and store presentation.
- Ensure stock accuracy and achieve shrinkage targets.
- Ensure full compliance with health and safety standards.
- Support successful implementation and adoption of new retail systems and operational tools.
- Identify process improvements that increase efficiency and support business growth.
- Contribute to building scalable retail operations capable of supporting Nokwol's expansion programme.

About Us
At Nokwol, luxury fashion footwear isn’t just our business — it’s our passion. Founded in 2023 by a family with over 40 years of combined experience in the footwear industry, our mission is to redefine the luxury shoe market. We create designer-inspired footwear crafted from the finest, softest leathers — delivering unparalleled quality and style at exceptional value. With roots between London and Hong Kong, we are rapidly expanding our global brand. Our flagship store, opened in 2023 on the iconic King’s Road in Chelsea, has quickly become one of the highest-performing destinations on the strip. This is just the beginning as we embark on the next chapter of our journey, seeking passionate, talented, and fashion-loving individuals to join us in shaping the future of luxury footwear.

Timetable & Hiring Process
We aim to review all applications within 5 working days. If your application is successful, you will be invited to a short video call with our recruitment team, followed by a face-to-face meeting with a Director.

Experience
Proven success as a Store Manager in a fast-paced retail environment.

About You
- Strong leadership skills with a genuine passion for developing people.
- Commercially minded with a focus on driving sales and performance.
- Highly motivated, ambitious, and eager to progress into senior retail leadership.
- Flexible and willing to travel extensively.
- Excellent communication and relationship-building skills.
- Ability to thrive in a growing and evolving business.

Qualifications
No specific qualifications are stated; however, relevant retail management experience and a passion for the luxury fashion footwear sector are essential.