London
Reporting and Analysis Lead
Guy's and St Thomas' Trust
£70,387
Full-time
Description
Guy’s and St Thomas’ is among the UK’s busiest and most successful NHS foundation trusts. We provide a full range of hospital and community services for people in south London and as well as specialist care for patients from further afield including cancer, renal, orthopaedic, respiratory and cardiovascular services.
Guy’s is home to the largest dental school in Europe and a £160 million Cancer Centre opened in 2016. As part of our commitment to provide care closer to home, in 2017 we also opened a cancer centre and a kidney treatment centre at Queen Mary’s Hospital in Sidcup. St Thomas’ has one of the largest critical care units in the UK and one of the busiest emergency departments in London. It is also home to Evelina London Children’s Hospital.
Evelina London cares for local children in Lambeth and Southwark and provides specialist services across south east England including cardiac, renal and critical care services. We lead a number of specialist service networks aiming to ensure children are treated locally where possible, but have access to specialist expertise when they need it. Our community services include health visiting, school nursing and support for families of children with long-term conditions.
Our adult community services teams deliver care at the heart of the local communities we serve, working in partnership with GPs, local authorities and other healthcare and voluntary sector organisations. Working with our partners in Lambeth and Southwark, we are focusing on new ways of working to improve care for local patients.
In February 2021 the Royal Brompton and Harefield joined Guy’s and St Thomas’ NHS Foundation Trust, bringing together world-leading expertise in the care and research of heart and lung disease. Our merger provides a once in a generation opportunity to build a lasting, world-renowned heart and lung centre, providing the highest quality care for patients and conducting world-leading research.
We have a reputation for clinical excellence and high quality teaching and research. We are part of King’s Health Partners, one of eight accredited UK academic health sciences centres. In partnership with King’s College London we have dedicated clinical research facilities including an MHRA accredited Phase I clinical trials unit.
Patients are at the heart of everything we do and we pride ourselves on ensuring the best possible patient experience as well as safe, high quality care. We are proud to have one of the lowest mortality rates in the NHS. Following a comprehensive Care Quality Commission (CQC) inspection in 2019 we maintained our overall rating of ‘good’. Our adult community services achieved a rating of ‘outstanding’.
The commitment of our 23,500 staff is key to our success. We are one of the largest local employers and we aim to develop and support all our staff so they are able to deliver high quality, safe and efficient care. The 2019 NHS staff survey results show that we have one of the most engaged and motivated workforces in the NHS. We know this has a positive impact on the care provided to our patients.
We have one of the most ambitious capital investment programmes anywhere in the NHS.
Job overview
The Central Portfolio Office (CPO) sits at the heart of GSTT’s strategic transformation agenda, shaping and managing the portfolio of change projects and programmes to deliver the Trust’s strategy – ‘Better, faster, fairer healthcare for all’.
The Trust has an ambitious capital programme with significant investments in digital technology, medical equipment and estates; as well as a wider transformation agenda to transform public healthcare in the UK.
Your role will be responsible for successfully delivering and continuously improving the Trust’s project reporting and governance function, including the maintenance and development of the Trust’s digital Project and Portfolio Management (PPM) tool. The capital governance function is well established but currently based on ‘offline’ reporting processes, and the portfolio office is now implement ing a Microsoft based digital PPM solution.
To be effective in the role, you will already have experience of project and portfolio reporting using digital PPM tools. If you are passionate about innovation and transformation in public healthcare, and possess strong organizational and communication skills, we invite you to apply.
Main duties of the job
Digital PPM tool: Own the roll out and development programme for the digital PPM tool which is the reporting foundation for the whole project and programme portfolio. Design and implement the PPM roadmap.
Reporting, Analysis and Management Information: Accountable for flow of reporting and information through Trust governance process, ensuring high quality project reporting is created monthly for SROs and Execs.
Proactively identify performance, finance, cost and resource trends and make these visible to senior management and where relevant, present efficiency options.
Team Leadership: Manage a team of 4, including 2 x 8As, to deliver an effective capital governance and reporting function for the Trust. Provide coaching and hands on support to the 8A Governance lead to manage the secretariat function.
Lead and deliver special projects as required by the Deputy CEO.
Headlines from Person Specification
Significant evidence of using digital tools to conduct portfolio reporting and management.
Formal qualification in Project or Programme management (PRINCE 2 or MSP) or equivalent
Comprehensive knowledge of operations and / or programme management methodologies and techniques.
Highly developed interpersonal, communication (written, oral, presentation, facilitation), networking and negotiation skills, including where performance is a cause for concern or delivery objectives are at risk.
Working for our organisation
Please note: Interviews are due to be sche duled on 18 Jan, however alternative dates may be considered if shortlisted candidates are unavailable on that date.
Guy’s and St Thomas’ NHS Foundation Trust values
We are…
Caring – we put patients first
Ambitious – we innovate and strive for excellence
Inclusive – we respect each other and work collaboratively
Detailed job description and main responsibilities
Duties and Responsibilities
PPM Tool Management
Design the 1-4 year PPM strategy for the Trust which will include a multi-phased implementation approach.
Design the PPM operational delivery model taking into consideration the complex project environmen t and funding uncertainties.
C ontinuously improve, monitor and evaluate the PPM tool, ensuring it is configured appropriately for the key stakeholders.
Design and implement the PPM roadmap for all stakeholders across the Trust.
Undertake and incorporate iterative lessons learned from Trust and wider use of the tool to improve the future PPM plan and the quality of data analysis.
Conduct testing of the system to proactively identify opportunities for improvement of the tool.
F acilitate and effectively lead PPM meetings with stakeholders; ensuring breadth in participation to secure input into and provide updates on the PPM tool.
Develop and maintain effective project and portfolio reporting to all governance boards.
Lead on project, programme and portfolio analysis to provide routine and non-routine performance updates.
Routinely provide project and programme reports and analysis to CPO Delivery Leads and Secretariat functions to escalate risks and issues and support early input from senior leadership.
Develop and continuously improve standard and non-standard reports for governance boards, management meetings and key stakeholder meetings.
Develop, lead and deliver PPM training for various stakeholders including project managers and clinical SROs.
Reporting, Analysis and Management Information
Accountable for flow of reporting and information through Trust governance process.
Regular production of management information on the performance of the portfolio (e.g. delivery to cost and time, cost of delivery etc)
Work matrix style to provide project performance analysis and reports to CPO for use at key stakeholder and clinical meetings.
Development of additional KPIs to evaluate performance of external suppliers
Proactively i dentify performance, finance, cost and resource trends and make these visible to senior management and where relevant, present efficiency options.
Identify new and innovative ways to present information to key stakeholders with impact.
Manage reporting function to provide will provide accurate and timely data.
Set and ensure data quality standards are met by projects and programmes.
Develop policies, protocols and guidance to support project reporting that are consistent with Trust standards.
Lead wider review and development of existing project information management systems to ensure an integrated approach to project management.
Support the ongoing development of the Trust 'Project Playbook', a repository of Trust Policy documentation that sets out how change is delivered in GSTT.
As the l ine m anage r of the governance team; ensure the team effectively manage the flow of information through the governance process.
Project Assurance
Conduct data quality assurance on all projects managed within the PPM Tool, supporting the rest of the team to focus their assurance efforts into the right places.
Routine analysis of Project and Programme data, highlight issues and recommending mitigating actions.
Financial and Contract Management
Manage the process to regularly upload finance information from the Oracle system into the PPM tool.
Support the financial audit and reconciliation of monthly and yearly finance positions.
Manage and lead on the contract management of the PPM tool; enabling service issues to be resolved quickly and effectively.
Actively monitor contract performance and work closely with Procurement to navigate necessary contract changes.
Lead any new commissioning and procurement of additional PPM functionality and tools as required to improve project and programme delivery.
Team Leadership and Development
Full line management for junior reporting staff as required from recruitment to performance management.
Functional management of reporting and governance strand s within the CPO.
Provide peer support to other staff in the CPO, working on cross-CPO projects as required.
Actively contribute to the wider CPO, proactively identifying opportunities to improve the team’s ways of working.
Deliver training, orientation, and education to staff within the CPO, and in the delivery teams.
Work on special projects for the Head of Major Programmes and Portfolio as required.
Regular horizon scanning of best practice and ways of working within the sector and within project management.
Personal Development
Maintain up to date knowledge of a range of relevant skills including project and portfolio management best practice and be responsible for developing and maintaining own CPD programme.
Person specification
Qualifications/ Education
Essential criteria
Relevant Masters, equivalent professional qualification or equivalent experience.
Formal qualification in Project or Programme management (PRINCE 2 or MSP) or equivalent
Evidence of recent Continuing Professional Development
Desirable criteria
Relevant qualification or equivalent experience in digital / construction programme management and delivery
Training or qualifications in Portfolio Management
Previous experience
Essential criteria
Significant evidence of using digital tools to conduct portfolio reporting and management
Comprehensive programme management experience in large complex organisations, including design, development, implementation and management of change in a multiple stakeholder environment.
Experience working at senior level in a PMO (programme or business)
Experience of senior staff performance management, including motivating, developing and coaching
Comprehensive experience facilitating group discussions to design, plan and progress programmes and projects
Knowledge and understanding of risk management and issue resolution gained through experience
Comprehensive experience developing, monitoring and managing budgets / delivering substantial benefits associated with programmes
Experience of continuously improving delivery processes in a complex project environment.
Desirable criteria
Highly developed knowledge and understanding of the changing NHS environment, strategy, and policy agendas
Experience of Enterprise wide portfolio management function
Experience of setting up or leading PMO or portfolio management functions
Skills / Knowledge / Ability
Essential criteria
Comprehensive knowledge of operations and / or programme management methodologies and techniques
Experience of managing complex digital and/or construction programmes
Comprehensive understanding and track record of successful change and programme management
A leader by example with a strong sense of quality and equality and highly effective people and project management skills
Use advanced analytical and judgement skills including understanding and application of complex statistical and numerical data
Ability to use and develop digital PPM tools to support information management
Work flexibly, prioritise workloads and resource them in response to changing demands and requirements
Highly developed interpersonal, communication (written, oral, presentation, facilitation), networking and negotiation skills, including where performance is a cause for concern or delivery objectives are at risk
Able to effectively manage difference, bringing senior and specialist professional audiences as well as service users along with arguments and recommendations
Able to maintain high levels of professionalism and leadership in the face of resistance, objection and conflict
Is astutely politically aware and sensitive to the politics of change and transformation
A track record in consistently delivering performance targets and writing complex business cases, policies and change
Highly developed management skills including motivating, developing and coaching staff
Highly developed organisational skills and the ability to prioritise, meet deadlines and delegate effectively
Confidence, resilience, energy and proactivity to maintain the pace of change required to achieve the desired outcomes over the next 2-3 years, in particular, holding others to account for delivery (both internally and externally)
Is self-aware, demonstrating an adaptive leadership capability; self-motivated and pro-active
Able to work with flexibility and adaptability, often within situations of ambiguity or emergent certainty
Ability to find innovative ways of solving or pre-empting problems, especially when dealing with complex, sensitive and contentious issues
Is a team player, but able to work on own
IT literate, including competency in MS Office programmes and in particular in Excel and MS Project
Desirable criteria
Ability to use and develop digital PPM tools to support information management
Extensive knowledge of contract management
Additional information
Essential criteria
A commitment to partnership working, inclusion of a diverse workforce and service integration.
Ability to carry out the physical requirements of the post, with any reasonable adjustment being made under the Equalities Act 2010
Guy’s and St Thomas’ celebrates, respects and values the diversity of its staff and patients. We review our policies, procedures and practices to ensure that all employees, patients and carers are treated equitable according to their needs. We are actively committed to ensuring that no one who applies for a job, works or study’s at the Trust, or accesses our services is discriminated against on the grounds of race, ethnicity, nationality, disability, religion or belief, age, gender identity , gender reassignment, sexual orientation, pregnancy and maternity/paternity, or marital/civil partnership.
Applications are welcomed from applicants with a disability. We can make reasonable adjustments and offer support and advice in a variety of ways throughout the application process. Equality of opportunity is our policy.
As an organisation we are committed to developing our services in ways that best suit the needs of our patients. This means that some staff groups will increasingly be asked to work a more flexible shift pattern so that we can offer services in the evenings or at weekends.
Flexible working
We are committed to supporting all employees to achieve a healthy work life balance and to work in a way that is best for them and our patients. We will consider all requests to work flexibly, taking in to account the individual’s personal circumstances as well the needs of the service. We encourage all prospective applicants to discuss their individual circumstances with the recruiting manager as part of the on-boarding process.
Your e-mail address is important to us - We communicate to all job applicants via the e-mail address which has been provided on the application form. Please ensure that you check your e-mail on a regular basis.
Please apply for this post by clicking "Apply Online Now."
Applicant requirements
You must have appropriate UK professional registration.
Further details / informal visits contact
Name
Rik Karadia-Hudson
Job title
Deputy Head of Central Portfolio Office (CPO)
Email address
[email protected]
Additional information
To book an appointment to discuss this post, please contact Mandy Cooper-Walters ([email protected])
Expiry date: 26/01/2025
Reporting and Analysis Lead
Company
Guy's and St Thomas' Trust
Salary
£70,387
Job Type
Full-time
Location
London
Our Commitments
Living Wage Employer
Armed Forces Covenant
Disability Confident
Hiring Local
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Guy's and St Thomas' Trust
Healthcare and Veterinary Sciences
About us
As part of one of the largest and most engaged workforces in the NHS you'll have access to our unrivalled training and development programmes.
We want the best people to join us, learn with us and grow with us, so whether you're in a clinical or non-clinical role we’re committed to creating a supportive and inclusive culture in which you can progress and be your best.
We are an inclusive organisation
Promoting diversity, equality, accessibility and inclusion is at the heart of everything we do for our patients and how we make our trust a great place to work.
We welcome people from all backgrounds. Our fair recruitment practices offer equal access to employment opportunities and our staff networks enable everyone's voice to be heard.
We are committed to ensuring all of our 23,500 staff feel valued and have the support they need to do their job to the best of their ability.
Our health and wellbeing programme is one of the most comprehensive in the NHS and provides a wide range of benefits and support to help in your professional, personal and family life.
Our Commitments
Living Wage Employer
Armed Forces Covenant
Disability Confident
Hiring Local
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