Location
London

Hours
Full Time

About the Role
Come build the future of entertainment with us. Are you interested in shaping the future of movies and television? Do you want to define the next generation of how and what Amazon customers are watching? Prime Video is a premium streaming service offering customers a vast collection of TV shows and movies, including Amazon Originals, exclusive licensed content, and exciting live sports events. Members can also subscribe to add-on channels, rent or buy new release movies and TV box sets on the Prime Video Store.

Prime Video is a fast-paced, growth business available in over 200 countries and territories worldwide. The International Prime Video & Studios Consumer Insights team is looking for a highly motivated, French-speaking Researcher to lead customer-focused primary research projects. You will work on a team that connects our creative leaders with customers throughout their viewing journey, collaborating closely with Data Science, Productions, Development, Marketing, and Finance teams to represent the voice of our customers.

This role allows you to develop insights that help break new series on our service, maintain strong performance, and make a real impact for our customers.

Key Responsibilities
- Identify appropriate methodologies based on business and research objectives
- Partner with internal Panel Operations team to program and deploy research projects with Amazon Prime Video customers
- Work closely with vendors to ensure successful execution of research projects
- Lead strategic research using primary, secondary, and syndicated data sources
- Accurately represent and advocate for the Prime Video customer in all analysis and meetings
- Take ownership of research studies end to end

Experience
- Experience in market research, statistics, finance, or qualitative/quantitative research
- Experience with all aspects of research including study design, recruiting, moderation, analysis, and reporting
- Experience analyzing large datasets and communicating findings to stakeholders and senior leaders
- Experience conducting sophisticated and creative analysis of complex data and translating results into actionable deliverables, messages, and presentations
- Fluency in French (speaking, writing, and reading)
- Applied knowledge across the core phases of the market research cycle: awareness, targeting, acquisition, and retention

Preferred Experience
- Experience on the research vendor side or within the research group of a media company
- Knowledge of the television and media industry
- Experience leading various viewer studies such as episode testing, dial testing, concept testing, and series maintenance
- Experience leading studies across multiple methodologies: online quantitative surveys, focus groups, 1:1 interviews, ethnographies, online qualitative, and mobile research
- Experience with statistical techniques such as regression analysis and coefficient correlation

About You
Highly motivated, detail-oriented, and collaborative individual who is passionate about understanding customer behavior and delivering insights that drive business decisions. You thrive in a dynamic environment and are eager to work cross-functionally to influence creative and strategic outcomes.

Qualifications
Bachelor's degree or equivalent experience driving internal cross-team collaboration