Westminster
Resident Liaison Officer
Morgan Sindall Property Services
£29,000
Full-time
Description
Fixed Term Contract – 1 Year
We are looking to recruit a Resident Liaison Officer on a fixed term 1 year basis, to join us in our Goldney Road hub.
About the Role
We are seeking a compassionate and proactive Resident Liaison Officer to join our team for a retrofit project focused on social housing. The Resident Liaison Officer will serve as the primary point of contact between residents, project stakeholders, and the construction team. The successful candidate will be responsible for fostering positive relationships with residents, addressing their concerns, and ensuring that their needs are met throughout the duration of the retrofit project.
About You
Candidates will have previous experience in a similar role, preferably in social housing or community development projects with excellent communication and interpersonal skills, with the ability to interact effectively with residents from diverse backgrounds. Empathetic, patience and a customer-centric approach to resident relations, with strong problem-solving and conflict resolution abilities. You’ll have knowledge of relevant laws, regulations and policies governing social housing and community engagement and be proficient in Microsoft Office. A bachelor’s degree in social work, community development, urban planning or a related field, would be desirable however is not essential.
Benefits
Profit Share Discretionary Annual Bonus Scheme
26 Days Holiday & Bank Hols
Enhanced Pension Plan
Private Medical Insurance (Including 24hr GP)
Life Assurance
Share Save
Enhanced Maternity & Paternity Pay
Work Perks Discounts & Vouchers
Buy & Sell Holiday
Flexible Working & Flexible Bank Holidays
Cycle to Work
Volunteering (2 days paid)
Learning & Development Opportunities
Extensive Wellbeing Support, including EAP
Loyalty & Values Awards
Funded Professional Subscription
About Us
Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works.
With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first.
Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success.
MSPS are proud to support the resettlement of armed forces personnel
We shortlist and interview for our roles throughout the duration of the advert. Therefore, we would encourage you to submit your application as soon as possible to avoid disappointment. We reserve the right to close any of our adverts prior to the stated closing date should we have a high volume of appropriate candidates.
INDSP
Benefits
Company pension, Cycle to work scheme, Employee assistance programme, Employee discount, Private medical insurance
Expiry date: 27/08/2024
Resident Liaison Officer
Company
Morgan Sindall Property Services
Salary
£29,000
Job Type
Full-time
Location
Westminster
Our Commitments
Living Wage Employer
Armed Forces Covenant
Building Diverse Workforces
Disability Confident
Don’t think this is a good job? Get in touch
Morgan Sindall Property Services
Construction & Property

London
20/08/2025
Plasterer
Morgan Sindall Property Services
Living Wage Employer
+3
£30,000/Year
Full-time
Our Commitments
Living Wage Employer
Building Diverse Workforces
Armed Forces Covenant
Disability Confident