Location
Central London

Hours
Monday - Friday (7am to 8pm)
Saturday (7am to 6pm)
Sunday (9am to 4pm)

Salary
£14.00 per hour

About the Role
Everything we do starts with the people we serve. At Screwfix, we are proud to be the traders behind the tradespeople: the nuts and bolts behind the job, always ready to save the day (or at least the project). With over 60,000 products across 900+ stores and industry-leading digital services, we deliver quickly, affordably, and always with a smile.

As a Retail Supervisor, you will be a vital part of the team, leading by example both front-of-house and in the warehouse. You will ensure customers receive outstanding service while maintaining high store standards. With excellent training programmes and varied shift patterns supporting a healthy work-life balance, this role offers a promising career path within a supportive and growing company.

Key responsibilities include hosting the store team, guiding customers to the right products, managing cash reconciliations, handling customer queries, ensuring audit compliance, and overseeing stock management. You will work alongside a team that takes pride in their store and enjoys working together.

Experience
Experienced supervisor or duty manager accustomed to managing a small team in a fast-paced retail environment.

About you
- Excellent customer service skills with the ability to translate service into sales
- Inquisitive, always questioning and seeking improvement
- Passionate about the business
- Friendly, flexible, reliable, honest, and hardworking

Qualifications
Not specifically stated, but relevant supervisory experience and a passion for retail are essential.