Permanent – Full Time – 40 Hours We are looking to recruit a Retrofit Energy Assessor for our Hub at London Wall, Liverpool Street. About the Role Working to deliver the highest standards of service, you’ll be responsible for managing, coaching and developing the team, maximising not only individual but our team’s potential. Reporting to the Decarbonisation Manager, you’ll provide assistance in positively impacting the communities we work in, both during the life of the project, but also by helping to leave behind a sustainable legacy when the project ends, coupled with providing key information about resident satisfaction and audit results on a regular basis. The role will include undertaking a Retrofit Assessments, assessing the fabric and heating’s, drawing up accurate floor plans of the property and conducting site specific assessments in accordance with PAS 2035. Implementing and monitoring processes and procedures to ensure they are achieved, fulfilling and exceeding the client’s expectations in terms of customer service and satisfaction, About You Candidates will have excellent customer service experience, ideally within a social housing environment, coupled with the ability to establish and maintain effective customer relationships. Well organised, you’ll have excellent verbal and written communication skills with the aptitude to communicate at all levels and will be IT literate. Benefits 26 Days Holiday plus Bank Holidays Profit Share Discretionary Annual Bonus Scheme Enhanced Pension Plan Private Healthcare (including 24hr GP) Life Assurance Share Save Enhanced Maternity and Paternity Pay Work Perks Discounts and Vouchers Buy and Sell Holiday Flexible Working and Flexible Bank Holidays Cycle to Work Scheme Volunteering (2 days paid) Learning and Development Opportunities Extensive Wellbeing Support, including EAP Loyalty and Values Awards Funded Professional Subscription Eye Care Vouchers About Us Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works. With over 800 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first. Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success. MSPS are proud to support the resettlement of armed forces personnel