Location
London

Hours
Full Time

Salary
Competitive, commensurate with experience

About the Role
The Amazon Business B2B Payment and Lending team is seeking a Risk Compliance Manager to build and scale quality control programs for underwriting decisions of the Pay-By-Invoice product across multiple marketplaces. This role ensures that as we expand our payment solutions globally, we maintain the highest standards of operational excellence and risk management. You will have the opportunity to design quality frameworks from the ground up, influence product and process decisions, and directly impact the trust our business customers place in Amazon.

Key responsibilities include:
- Building and scaling quality programs by designing, implementing, and continuously improving quality control initiatives across geographies and payment solutions, establishing metrics, monitoring mechanisms, and feedback loops.
- Driving risk mitigation strategies by developing comprehensive risk control frameworks using SOP quality standards, identifying nonconformities, managing remediation workstreams, and implementing preventive measures.
- Collaborating cross-functionally with credit teams, product managers, and engineering to validate credit decisions, surface insights, and drive data-informed improvements while building strong relationships across the organization.
- Conducting hands-on quality analysis by performing quality audits, documenting findings precisely, and developing actionable insights along with compelling performance reports and dashboards.
- Managing day-to-day risk review assignments, tracking remediation progress, ensuring data quality through systematic audits, and driving continuous improvement initiatives to enhance efficiency and effectiveness.

About the team:
Join Amazon B2B Payments & Lending, a team dedicated to helping small businesses grow by providing invoicing, working capital, and payment acceptance solutions to Amazon Business customers, sellers, and other small business customers worldwide. We are part of the global Consumer Payments organization focused on building trusted, valued, and easy-to-use payment experiences and financial services.

Experience
- Bachelor's degree or equivalent
- Experience in compliance program management, legal, governance, audit, risk/loss prevention, or equivalent
- 5+ years of program management experience building scalable quality control programs
- Experience with credit risk concepts such as underwriting, lending lifecycle, and risk assessment or willingness to learn quickly
- Experience delivering test frameworks, test tools, and leading QA projects and initiatives
- Experience with SQL and Excel
- Experience with QA automation or building tools to monitor risk and controls
- Familiarity with commercial credit, lending operations, or B2B payments

About you
Detail-oriented and analytical with strong problem-solving skills. Able to collaborate effectively across teams and influence without authority. Passionate about operational excellence and continuous improvement. Comfortable working in a fast-paced, dynamic environment and managing multiple priorities.

Qualifications
Bachelor's degree or equivalent required. Strong program management skills and experience in risk and compliance environments are essential. Technical proficiency with data analysis tools and quality assurance methodologies is highly desirable.