Location
Woolwich Rd, London (Hybrid Working - 2 days in the office)

Hours
Full Time - Permanent

Salary
£49,000 per annum

About the Role
This is a great opportunity to join a growing team at Wandle Housing Association as a proactive and customer service focused Sales and Portfolio Officer within our Development Sales team. You will be responsible for the success of Wandle’s new build programme, managing the end-to-end sales process for affordable housing products. Your duties will include generating leads, qualifying buyer eligibility against regulatory criteria, conducting property viewings, managing sales pipelines from reservation to legal completion, and liaising with solicitors and mortgage brokers.

Key responsibilities include:
- Managing all sales across the Wandle New Homes Sales programme, including liaising with solicitors and prospective buyers and preparing legal documentation.
- Ensuring sales targets are met for Wandle’s products such as new build shared ownership, resales, and staircasing.
- Handling legal queries and ensuring all enquiries are dealt with promptly and professionally.
- Preparing sales details for marketing materials related to new build sales and tracking individual sales through to completion.
- Undertaking property viewings and open evenings, including weekends during sales launches.
- Supporting the Build More Homes Officer with project management of contractors for all void works, including moving customers into suitable accommodation requiring new kitchens and bathrooms.

Experience
- Minimum of 3 years’ experience in sales, housing sales, property sales, estate agency, new homes, or a customer-facing environment.
- Proven track record of achieving sales targets and performance objectives.
- Experience selling Shared Ownership, Affordable Home Ownership products, or other residential property tenures is highly desirable.
- Knowledge of current housing market trends, competitor activity, and local market conditions.

About you
- Proactive and customer service focused.
- Strong communication and organisational skills.
- Willingness to travel between developments and event locations as required.
- Full UK driving licence.

Qualifications
- Minimum A level or BTEC qualification (Level 3).