Location
London, UNIQLO Battersea

Hours
Full-time (37.5 hours) and part-time (30 hours) contracts available with a minimum of 10 hours worked over the weekend. Full-time contracts require 8.5 hour shifts including a 1-hour unpaid meal break. Applicants must be flexible to work both morning and late shift patterns. Full weekend availability is required.

Salary
Starting rate of £14.80 per hour

About the Role
At UNIQLO, you lead the business, impact lives, and grow yourself. As a Sales Assistant, you will be a key part of shaping memorable customer experiences and contributing to the growth and evolution of our business. You will act as a Brand Ambassador, bringing our values, products, and services to life by delivering exceptional service that reflects the spirit of UNIQLO. You will partner in management by offering fresh ideas, relaying customer feedback, and driving sales. As a Retail Specialist, you will build strong product knowledge and master day-to-day operations to confidently support customers and ensure smooth store operations.

Your responsibilities include offering a rewarding shopping experience by being attentive and responsive to customers’ needs, maintaining sales floor excellence by keeping the store clean, well-stocked, organised, and beautifully presented, and managing sales and inventory by monitoring customer reactions to recommend adjustments to visual displays and stock levels. You will collaborate with colleagues to create a strong, united team and champion sustainability initiatives such as recycling programmes and repair services. Additionally, you may contribute to retail technology efforts including social media campaigns, styling apps, or livestream channels if interested.

From day one, UNIQLO invests in your growth through on-the-job training with experienced trainers, classroom training with colleagues, digital learning tools for self-paced study, and a supportive culture that encourages quick progression with four promotion opportunities each year.

Enjoy benefits such as promotion and pay increase opportunities every three months, highly competitive compensation, structured skill assessments with personalised training plans, an inclusive and collaborative team environment, staff discounts, awards recognising excellence, and paid volunteer days. This role is more than a job—it’s a career launchpad where your leadership, impact, and career can grow.

Experience
No specific prior experience required. Enthusiasm for retail and customer service is essential.

About you
Flexible and reliable with availability to work weekends and varied shifts. Passionate about delivering excellent customer service and working collaboratively in a team environment. Motivated to learn and grow within the retail sector.

Qualifications
No formal qualifications required. Commitment to personal development and willingness to engage in training and development opportunities provided by UNIQLO.