Location
London

Hours
Full Time

Salary
Competitive salary offered

About the Role
As a full-time Sales Associate at Emporio Armani within Harrods, you will be responsible for delivering exceptional customer service, building strong customer relationships, and achieving sales targets. You will represent the Armani brand and its products, working closely with customers to understand their needs, provide detailed product knowledge, and offer solutions that meet or exceed their expectations. This role offers the opportunity to be a vital part of a prestigious sales team within a leading luxury fashion company.

Responsibilities include being aware of personal targets and KPIs, supporting the management team to consistently achieve department and store goals using company tools such as staff training and product knowledge, and following the daily floor planner. You will maximise sales by greeting clients and introducing additional or alternative products, create and maintain a high-energy sales environment, cultivate client relationships to drive sales and retention, actively participate in training sessions, and assist with visual merchandising and display activities to maintain high store standards.

Experience
Previous sales or customer service experience preferred

About you
Enthusiastic and personable with excellent communication and interpersonal skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Positive attitude, self-motivated, and goal-oriented. Able to work independently and as part of a team. Strong product knowledge and ability to learn about new products quickly. Numerical ability and accuracy in handling cash transactions.

Qualifications
No specific qualifications required, but a passion for luxury fashion and customer service is essential.