Sales Operations Manager - CSC, EMEA Sales Operations


Location
London
Hours
Full Time
Salary
Competitive, commensurate with experience
About the Role
Amazon Web Services (AWS) is the leading cloud provider, offering virtualized infrastructure, storage, networking, messaging, analytics, and other web computing services globally. Within the AWS WW Commercial Sales (WWCS) organization, the Sales Strategy and Operations team supports Leadership, Sales, and Operational teams to achieve organizational objectives and drive continuous improvements in field productivity. The team owns and delivers "run the business" (RTB) operational cadences, builds new mechanisms to support growth and scale, and drives organizational initiatives.
AWS EMEA is seeking a Sales Operations Manager to join the EMEA Cloud Sales Center (CSC) led business. This role combines hands-on analytics with operational excellence, using data analysis and modeling to support Sales Leaders and their teams. You will play a key role in maintaining business health and driving data-informed decisions across the region.
This position requires technical expertise and business acumen to analyze complex datasets from multiple sources. You will be instrumental in delivering monthly reports and conducting specialized business analyses that directly impact decision-making processes.
Key Responsibilities
- Conduct comprehensive analysis of diverse datasets to uncover meaningful business insights
- Design and deliver regular and on-demand business analytics to meet stakeholder requirements
- Maintain monthly health of business models and manage financial modelling projects
- Extract and analyze data using Excel and other data management platforms
- Monitor and evaluate existing performance metrics and identify opportunities for new metrics development
- Transform complex data into actionable recommendations
- Deliver strategic insights to guide business decisions and provide data-driven recommendations
- Create customized reports to address specific business needs
- Collaborate effectively with sales teams, operations teams, and internal users
- Develop and implement new reporting solutions
- Support EMEA CSC teams with territory analysis and operational activities
Experience
- Experience with sales CRM tools such as Salesforce or similar software
- Experience using Microsoft Excel to manipulate and analyze data
- Experience defining, refining, and implementing sales processes, procedures, and policies or equivalent
- Experience handling large datasets
- Ability to support multiple sales teams simultaneously
About You
- Strong technical skills in data extraction and modeling
- Exceptional organizational abilities
- Self-motivated and adaptable to work in an ambiguous, fast-paced environment
- Ability to communicate complex data insights to both technical and non-technical audiences
Qualifications
- Preferred experience working within a high-growth, technology company
- Preferred experience in finance, business management, and sales operations

