Location
London, UK - Hybrid working with an average of two days per week from home. Candidates must be based in the UK within a commutable distance to Heathrow.

Hours
Full Time - Standard working hours with flexibility to support Heathrow's operational needs.

Salary
Competitive salary with performance-based annual bonuses and longer-term Share in Success Bonus plans.

About the Role
As a Salesforce Architect, you will join Heathrow's Digital and Technology team, collaborating closely with business stakeholders, developers, and solution designers to deliver innovative Salesforce solutions. Your primary focus will be architecting and optimising Commerce Cloud and Order Management capabilities to support Heathrow's retail and service operations. You will define technical standards, ensure best practices, and guide the design of integrated solutions that enhance customer experience and operational efficiency. Success in this role means delivering secure, scalable, and high-performing platforms that enable Heathrow to meet its commercial objectives and provide passengers with a seamless digital journey.

About Us
Heathrow is the world’s most iconic airport, offering a unique and exciting working environment. Every day brings fresh possibilities and the chance to meet people from diverse cultures and backgrounds. We are proud of our work and committed to ambitious plans, including welcoming millions more passengers while leading global efforts in sustainability. We support your growth by encouraging learning, individuality, and achievement, helping you reach your full potential.

Our Rewards
We offer excellent benefits including generous annual leave, market-leading pensions, family-friendly policies, private health insurance, and a wide range of wellbeing tools. Our varied learning and development opportunities ensure a fulfilling career journey with exciting directions.

Sustainable Travel to Work
Heathrow promotes sustainable travel options accessible to all employees.

Equal Opportunities
We are an equal opportunities employer and value diversity. Our inclusive culture is supported by five diversity networks celebrating individuality and ensuring accessibility.

About the Team
With 80 million passengers annually, Heathrow relies on hundreds of systems, platforms, and networks running 24/7. Our Data, Digital and Technology team leads innovations that make the airport more efficient, resilient, and competitive. You will work on a wide variety of inspiring projects in technology, cyber defence, data, and digital, developing a unique career in a truly exceptional environment.

Experience
Proven experience in Salesforce architecture, particularly with Commerce Cloud and Order Management solutions. Strong background in designing scalable, secure, and high-performing Salesforce platforms. Experience working collaboratively with business stakeholders, developers, and solution designers.

About You
Innovative and strategic thinker with excellent communication skills. Able to define and enforce technical standards and best practices. Passionate about delivering exceptional customer experiences and operational efficiency. Motivated to work in a fast-paced, dynamic environment with a commitment to sustainability and inclusivity.

Qualifications
Relevant Salesforce certifications and a strong technical background in Salesforce architecture are desirable. Continuous learning mindset and willingness to develop skills aligned with Heathrow’s ambitious digital transformation goals.