Location
London

Hours
Full Time

Salary
Competitive, commensurate with experience

About the Role
We have an exciting opportunity for an accomplished and forward-thinking Senior Account Manager to join us in our London studio to work with our fantastic portfolio of consumer clients. You will play a crucial role in strategically leading the day-to-day relationship with clients, helping them position and transform their brands across multiple touchpoints and the consumer journey - from brand identity and packaging through to motion, activation, and experience.

Your responsibilities will include strategically leading client relationships and building wider strong connections, helping clients position their brands across multiple touchpoints, leading account and project activity by identifying and proactively solving potential issues, and driving forward the creative for any brief in partnership with the creative teams to deliver with excellence. You will develop a deep understanding of the client’s business, products, goals, motivations, pressures, and challenges, bringing strategic insight to client conversations and refocusing creative teams and clients with strong negotiation skills. Additionally, you will apply strong commercial acumen to scope and deliver viable project plans, budgets, and timelines.

Experience
- Previous experience working in a similar agency environment
- Experience working with clients across a global footprint
- Proven confidence to negotiate and communicate with both peers and clients
- Experience working on FMCG or consumer product brands, with an understanding of packaging and production processes — from artwork management through to print and manufacturing
- Held the position of a trusted voice and leader to clients, providing appropriate advice and guidance from project start to finish
- Strong financial skills with the ability to deliver on client needs and budget
- Ability to think about the "big idea" with strong attention to detail and proven execution

About you
- A natural leader, comfortable guiding conversations and identifying new opportunities that stretch the scope of work and brands, ultimately delivering organic growth
- Great attention to detail and sound commercial acumen
- Proactive self-starter with a curious nature, demonstrating both creativity and intellect about what’s next for the brand and clients
- Fantastic communication skills, both verbal and written
- Highly organised and able to make quick and smart decisions
- Eager to explore new ways in all aspects of a brand, with awareness of the latest brand world insights and trends and understanding of omni-channel customer engagement
- A natural problem seeker and solver
- An animal lover; this role may involve puppies, kittens, and other furry friends

Qualifications
No specific qualifications listed; relevant agency experience and skills are essential.