Location
London, based at Sleek Events HQ in Wimbledon with a hybrid working pattern: three days in the office and two days remote, supported by flexible core hours.
Hours
Full Time, standard business hours with flexibility to meet client and project needs.
Salary
Competitive salary, commensurate with experience.
About the Role
The Senior Account Manager at Sleek Events plays a pivotal role in delivering exceptional client experiences across assigned accounts. Reporting to the Client Experience Director, you will act as the day-to-day strategic lead for clients, building strong relationships, identifying growth opportunities, and ensuring successful project delivery aligned with client objectives. This role requires a blend of commercial awareness, relationship management, and operational oversight. You will collaborate closely with delivery teams, central services, and growth colleagues to exceed client expectations, maintain smooth project execution, and maximise commercial opportunities. As a trusted client partner, you will maintain a deep understanding of client goals and ensure the Sleek experience consistently reflects our reputation for creative excellence and outstanding service. Sleek is an independently owned experience partner known for world-class events and experiences, recognised on multiple growth and best workplace lists. Our culture is people-first, fostering purposeful leadership, high standards, and a collaborative environment designed to help you realise your potential and thrive in a fast-moving industry.
Experience
Proven experience in client relationship management and account development within events, marketing, or related industries. Demonstrated ability to manage complex accounts, deliver commercial growth, and lead cross-functional teams. Strong strategic thinking and problem-solving skills with a track record of exceeding client expectations.
About you
Self-motivated, curious, and committed to continuous growth. Comfortable operating in a fast-paced, high-standards environment. Excellent communication and interpersonal skills with the ability to build trusted client relationships. Collaborative team player who supports knowledge sharing and mentors colleagues. Proactive in anticipating client needs and delivering value-added solutions. Aligned with Sleek’s people-first culture and client-centric mindset.
Qualifications
Relevant professional qualifications or equivalent experience in account management or client services preferred but not mandatory. Strong commercial acumen and proficiency in managing budgets, forecasts, and reporting. Commitment to maintaining high standards of client service and operational excellence.