Location
London

Hours
Full Time

About the Role
As one of the world's leading independent global investment firms, Invesco is dedicated to rethinking possibilities for our clients. By delivering the combined power of our distinctive investment management capabilities, we provide a wide range of investment strategies and vehicles to clients worldwide. If you're looking for challenging work, intelligent colleagues, and exposure across a global footprint, come explore your potential at Invesco.

Your role will be to provide a timely, accurate and high-quality Investor Relations and product support service to Invesco Real Estate clients, Client Portfolio Managers (CPMs) and Distribution colleagues. This hands-on role combines investor-facing product support, client-ready reporting, and the accurate coordination of recurring investor servicing, data and operational processes.

You will work within the Invesco Private Markets EMEA Product team to ensure exceptional service delivery to clients. Acting as a point of contact, you will support direct requests from investors and prospects, assist CPMs, the wider IRE team, and Distribution colleagues with prompt responses to qualitative and quantitative information requests. You will prepare clear, client-ready information on the firm's direct real estate fund products for institutional investors, collaborating with internal and external stakeholders.

Additional responsibilities include providing bespoke reports for selective clients, supporting efficiency improvements across reporting and investor servicing processes, managing investor communications and governance materials, coordinating investor lifecycle events with Transfer Agents and other internal teams, and maintaining accurate investor, fund and distribution data across relevant systems such as Investran, Viaduct and Salesforce.

You will also support the production and maintenance of recurring data sets and management information covering AUM, personnel, transactions, capital raising, client activity, fee status and other key metrics. Collaboration with the wider IRE business, Marketing and support teams to improve reporting quality, data management and workflow processes is essential. Liaising with IRE's global Investor Relations and Product Management teams to ensure consistency and coordination of client relationship management is also part of the role.

All activities must align with Invesco's Conduct principles.

Benefits
Company-provided healthcare
A competitive annual leave allowance
Flexible working options, including hybrid working arrangements
Generous pension provisions
Income protection
Health and wellness benefits
Volunteering days
Enhanced parental leave
Life insurance

Experience
Relevant experience in Investor Relations, Client Relationship Management, Client Service or Product Management within asset management, private markets or another institutional investment environment.
Good understanding of Investor Relations' role in supporting institutional clients, distribution teams and internal stakeholders, including responding to investor queries, coordinating information and supporting reporting cycles.
Direct real estate experience is advantageous but not essential if strong Investor Relations discipline, sound judgement and ability to learn the product set quickly are demonstrated.
Good knowledge of investor servicing processes, client communications, fund reporting cycles and importance of accurate, timely and client-ready responses.
Highly proficient in MS Word, Teams, PowerPoint, Outlook, Excel and OneNote, with strong Excel, data management and reporting skills.
Knowledge of CRM and fund systems including Investran, Viaduct and Salesforce is useful.
Comfortable working with investor data, maintaining data quality and supporting practical process improvements across recurring reporting and workflow processes.

About you
Fluent English and German preferred.
Likely to be a graduate, but not essential.
High personal motivation with ability to work independently, take ownership of assigned workstreams and contribute effectively as part of a team.
Strong interpersonal skills with ability to coordinate input from Product, CPMs, Distribution, Operations, Transfer Agents and other internal or external partners.
Excellent written and verbal communication skills, including ability to produce clear, accurate and client-ready materials for institutional investors and internal stakeholders.
Ability to prioritise tasks, be deadline driven and manage multiple requests across reporting, investor servicing and distribution support.
Excellent attention to detail, organisational skills and judgement when handling investor information, deadlines and client-facing deliverables.

Qualifications
Relevant qualifications such as CFA, CAIA, IMC are helpful but not mandatory.