Location
London, Hybrid

Hours
Permanent, Full Time

About Springer Nature
Springer Nature is one of the leading publishers of research in the world. We publish the largest number of journals and books and are pioneers in open research. Through our trusted brands, active for more than 180 years, we provide technology-enabled products, platforms and services that help researchers uncover new ideas and share discoveries, health professionals stay at the forefront of medical science, and educators advance learning. We are proud to be part of progress, working together with the communities we serve to share knowledge and bring greater understanding to the world.

About the Team
Maintaining trust in the research we publish is fundamental to Springer Nature's mission. As scrutiny of the scholarly record grows due to technological developments, publication pressures and high-profile integrity issues, communicating about research integrity has become more complex and critical to our reputation. Springer Nature has made significant investments in research integrity, including specialist teams, advanced technologies and close collaboration with the research community. Communicating this work clearly, credibly and responsibly, while responding effectively to emerging issues, is essential to reinforcing trust and confidence in the research ecosystem. Reporting to the Director of Communications, Integrity, Ethics and Editorial Policy, this role is central to that effort.

About the Role
Working within Corporate Affairs, the Senior Communications Manager will advise on and deliver high-quality communications supporting Springer Nature's position as a publisher of trusted research. The role combines hands-on delivery of proactive communications showcasing our work and impact with responsive issues management in a fast-moving, high-profile environment.

Purpose of the Role
This is a hands-on delivery role requiring excellent judgement, experience delivering a range of communications projects and outputs, and the ability to operate effectively under pressure. You will deliver impactful communications supporting research integrity, ethics and editorial policy; execute proactive communications and reactive issues management; and work closely with Corporate Affairs, Research Integrity Group, editorial, legal and regional teams to ensure clear, consistent and robust communications.

Role Responsibilities
Proactive communications delivery
Deliver communications plans and campaigns showcasing Springer Nature's work on research integrity. Identify stories, draft content including press releases, blogs, statements and briefing materials, and support execution across channels. Support senior stakeholders in developing thought leadership content and external positioning. Contribute to campaigns aligned with wider Corporate Affairs priorities.
Issues management
Advise on and support handling of complex or sensitive issues related to published content and investigations. Collaborate with legal, Research Integrity Group and editorial colleagues to ensure communications are accurate, evidence-based and risk-aware. Draft and coordinate responses to research integrity issues including media enquiries and public statements. Monitor developments and contribute to issues tracking and preparedness.
Media and stakeholder engagement
Support media relations including pitching stories and responding to journalist queries. Build and maintain relationships with relevant media and stakeholders. Work closely with regional communications teams to ensure aligned global responses.
Stakeholder coordination
Work day-to-day with colleagues across Research Integrity Group, editorial, legal and Corporate Affairs to ensure communications are aligned, timely and reflect agreed messaging. Provide practical communications advice on projects and announcements.
Operational delivery
Manage multiple projects simultaneously, ensuring delivery to tight deadlines. Contribute to planning, reporting and evaluation of communications activity. Support team processes including monitoring, reporting and content tracking.

Experience
- Strong experience in external communications, PR or corporate affairs
- Proven ability to deliver high-quality written materials at pace including media materials, statements and briefings
- Experience supporting issues or crisis communications
- Confident working with a range of stakeholders across a complex organisation

About you
- Detail-oriented with strong judgement and a focus on accuracy
- Calm and reliable in high-pressure situations
- Collaborative, proactive and solution-focused
- Able to translate complex issues into clear, accessible communications
- Strong organisational skills and ability to manage competing priorities

Qualifications
- Desirable: Knowledge of academic publishing and research integrity
- Desirable: Experience working in a global organisation or with regional teams