Location
London

Hours
Full Time

Salary
£88,000 per annum

About the Role
Wise is seeking a Senior CRM Product Communications Strategist to lead and shape the communication strategy for our CRM products. In this role, you will be responsible for developing clear, compelling messaging that drives customer engagement and supports product adoption. You will collaborate closely with product, marketing, and customer experience teams to ensure consistent and impactful communication across all channels. This is a key position within Wise, offering the opportunity to influence how we connect with millions of customers worldwide and enhance their experience through effective product communications.

Experience
Proven experience in CRM product communications or related strategic roles. Strong background in developing and executing communication strategies that drive customer engagement and product adoption.

About you
Strategic thinker with excellent communication skills, both written and verbal. Ability to collaborate across teams and influence stakeholders. Passionate about customer experience and product storytelling. Comfortable working in a fast-paced, dynamic environment.

Qualifications
A relevant degree or equivalent experience in communications, marketing, or related fields is preferred. Demonstrated expertise in CRM platforms and product marketing communications is highly desirable.