Location
Central London, 64 Victoria Street, Westminster, SW1E 6QP

Hours
Full Time with hybrid working option - up to 2 days per week working from home. This is a voluntary non-contractual arrangement with your contractual place of work being the office.

Salary
£51,973 per annum

About the Role
The Office of the Children’s Commissioner is seeking a Senior Digital Engagement Officer to join the Communications team. This role is responsible for creative multi-media content creation, management, and curation across all digital outputs of the Office. You will lead the exploration of innovative ways for the Commissioner and her team to communicate digitally, especially with children and young people, including care leavers.

You will work closely with the Deputy Director of Communications and the Deputy Director of External Affairs to ensure the Commissioner remains central to the dialogue about childhood and improving outcomes for children. Your responsibilities will include digital development and leadership, brand management and design support, and communications support including event attendance and digital material creation.

The role involves gathering and co-creating multimedia content such as videos, animations, audio, text, photographs, and podcasts directly with children and care leavers. You will manage a detailed content strategy and calendar, turn complex content into engaging key messages, and explore new digital engagement tactics, particularly targeting harder to reach groups.

Additional duties include uploading content and supporting the maintenance and development of the Commissioner’s website and social media platforms, monitoring online audience growth, and sharing insights across teams. You will also assist with graphic design, digital editing, photography and video sourcing, branding consistency, printing requests, and merchandise design.

Occasional attendance at events, including out of hours or external events, is required to promote the Office’s work and create digital content with Youth Ambassadors and young people.

Experience
- Demonstrable knowledge of digital media including website management using content management systems, social media management, digital content production, and digital analytical reporting.
- Experience developing engaging digital content to further organisational aims.
- Experience in social media management and multimedia content production including videos and podcasts.
- Experience commissioning, shooting, and editing video and stills photography.
- Experience engaging digitally with communities and managing relationships with internal and external stakeholders.
- Experience working with web developers.
- Experience editing publications including reports and newsletters using report templates.

About you
- Excellent written and verbal communication skills, able to communicate effectively with both adults and children.
- Strong IT skills including Microsoft Office, Adobe Creative Apps, Hootsuite, Wordpress CMS, video editing software, social media platforms, and graphic design tools such as Canva.
- Excellent interpersonal and negotiating skills.
- Creative problem solver with attention to detail.
- Able to turn complex content into creative key messages and infographics.
- Able to work under pressure, balancing workload to tight deadlines.
- Innovative, able to anticipate challenges and propose solutions.
- Comfortable working with people at all levels including children, young people, and senior stakeholders.
- Passionate about improving children’s lives by promoting and protecting their rights.

Qualifications
No specific qualifications are stated; however, relevant experience and skills as outlined above are essential.