Location
London, UK (3-4 days per week on customer site)

Hours
Full Time

Salary
Competitive, commensurate with experience

About the Role
The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Senior Engagement Manager to lead the delivery of complex cloud solution projects. In this role, you will combine technical expertise with strong project leadership skills to drive successful implementations of AWS-based solutions for UK National Security clients. You will bridge business requirements with technical solutions, facilitate technical discussions, and ensure alignment with customer outcomes. Applying AWS frameworks such as Well-Architected and Cloud Adoption Framework, you will demonstrate technical credibility across diverse stakeholders, distill customer needs into clear technical requirements, decompose complex problems, and make informed trade-off decisions considering performance, scalability, security, and business impact.

As an experienced technology program/project manager, you will lead and manage complex cloud migration and transformation projects from inception to completion, ensuring delivery within agreed timeframes, budgets, and quality parameters. You will develop and execute project plans with agility to meet evolving business objectives, build and maintain strong stakeholder relationships across customers, partners, and internal teams, and drive key decisions while resolving risks and issues.

You will establish robust governance models, lead multidisciplinary teams of technical specialists, ensure compliance with security, regulatory, and governance requirements, and effectively communicate technical concepts to both technical and business audiences. This role requires eligibility for UK Government Security Clearance and UK nationality.

The AWS Professional Services organization is a global team of experts helping customers realize their desired business outcomes using the AWS Cloud. We collaborate with customer teams and the AWS Partner Network to execute enterprise cloud computing initiatives and deliver focused guidance through global specialty practices covering various solutions, technologies, and industries.

This is a customer-facing role requiring travel to UK client locations for the majority of the week.

Experience
- Leading and delivering enterprise-level IT engagements
- Managing multiple Agile teams concurrently or at scale
- Knowledge of technology principles and services including infrastructure, business applications, data management, security, application platforms, and consumer-facing technology
- Experience delivering customer engagements in a professional services role
- Experience working with and presenting to C-level executives, IT, and lines of business

About you
- Strong leadership and project/program management skills
- Ability to bridge business requirements with technical solutions
- Excellent stakeholder management and communication skills
- Proactive risk and issue management
- Agile mindset with experience using project management tools such as Jira, Rally, VersionOne, or Taiga
- Eligible for UK Government Security Clearance and UK Nationality

Qualifications
- Active project management certification preferred (e.g., APM, CSM, PMI-ACP, PRINCE2)
- AWS certification preferred
- Commitment to achieving and maintaining relevant AWS certifications
- Demonstrated ability to develop domain-specific expertise and lead complex technical projects