Location
London, Manchester or Bristol offices with hybrid working and flexibility for occasional remote work abroad.

Hours
Full time, standard working hours with flexibility.

Salary
£58,275 - £82,670 per year (Grade 7 National: £58,275 - £78,080; London: £61,620 - £82,670, maximum includes non-pensionable technical allowance of up to £14,100)

About the Role
At i.AI, you will help design the interactions, flows and interfaces behind frontier AI products developed for real public services. Your work will shape how emerging technologies solve real problems for real users in ways that are useful, trusted, accessible and grounded in evidence. You will join a multidisciplinary team working at the cutting edge of AI delivery in government, tackling hard questions, working through ambiguity, influencing product direction early, and ensuring teams build the right things in the right way.

This is a rare opportunity to work on some of the most important and fast-moving questions in government: how AI can be turned into practical tools that improve public services while focusing on user needs, ethical considerations and measurable impact. i.AI works quickly to understand genuine value by building working products, putting them in front of users, and learning from what happens next. Design is central to that process.

As a Senior Interaction Designer, you will work within agile multidisciplinary teams to design interaction flows and product interfaces that meet standards for usability, branding and accessibility. You will deliver high-quality, user-centred designs, use evidence to challenge assumptions and validate decisions, build ethical review and evaluation into your work, and develop interaction patterns for AI. You will lead good design practice including line managing junior designers and contribute to i.AI's and cross-government design communities.

You will have the chance to shape products at an early stage, influence strategic decisions, and ensure teams stay focused on the needs, behaviours and realities of the people they serve. If you are excited by difficult questions, fast feedback loops, and the chance to improve public services through evidence-led design, this role offers a genuine opportunity to make an impact.

Experience
- Proven track record in user-centred digital product design within a product-led organisation.
- Skilled in designing clear, usable, accessible interfaces that work across devices and browsers.
- Proficient with a range of design and prototyping tools, including HTML prototyping (AI-assisted tools acceptable).
- Experience collaborating in multidisciplinary teams, iterating designs using data, research and best practice.
- Strong communication skills to bring clarity and alignment across project and leadership teams.
- Experience leading design practice and mentoring junior designers is desirable.

About You
- Comfortable working in ambiguous, fast-moving environments.
- Motivated by turning insight into action and solving difficult design challenges.
- Reflective and critical thinker who asks difficult questions and sees the big picture.
- Collaborative team player who fosters an inclusive culture built on honest feedback and continuous improvement.
- Engaged with the wider design community through activities such as speaking at meetups or writing blog posts.

Qualifications
No specific qualifications are mandated, but a strong portfolio demonstrating user-centred design and interaction design expertise is expected.

Additional Requirements
Appointment is conditional on successfully completing UK Government Security Clearance (SC). Prior clearance is not required as sponsorship is provided. Candidates should normally have been resident in the UK for 2 of the past 5 years.