Location
London

Hours
Full Time

Salary
Competitive, commensurate with experience

About the Role
Are you passionate about leading deep technical expertise at the intersection of customer impact and organisational scale? This highly visible, customer-facing leadership role will define how AWS accelerates customer adoption across domains such as data, migrations, and security through hands-on customer engagement, scalable mechanisms, and a high-performing team of specialist solutions architects. As a Senior Manager, Specialist Solutions Architecture, you will lead a team aligned to multiple technical domains and act as a strategic business partner to the Head of Specialists UKI. You will co-own the specialist strategy, shape investment priorities, and translate field signals into action. This role requires maintaining your own technical depth and direct customer engagement, modelling the standards expected from your team.

Your team will earn trust with customers by deeply understanding their industries, constraints, and ambitions, translating that understanding into architectures that accelerate outcomes. You will build the culture, hiring bar, and mechanisms that ensure every customer interaction reinforces AWS's position as a long-term trusted technical partner. Additionally, you will define and optimise scalable acceleration mechanisms that enable the team to operate as a force multiplier across the broader field organisation and partner network. Close collaboration with GTM leadership, Enablement/TFC, service teams, and regional SA leadership will ensure specialist investment aligns tightly with customer needs and business priorities.

Key Responsibilities
- Lead, hire, develop, and retain a high-performing team of Specialist Solutions Architects across multiple technical domains while maintaining personal technical depth and direct customer engagement
- Serve as a strategic business partner to the Head of Specialists UKI, co-owning strategy, shaping investment priorities, and translating customer and field signals into action
- Lead a customer-facing team that earns trust with senior stakeholders across key UKI industries by delivering architectures that accelerate outcomes
- Define and execute the team's operating model including Advancing Organisational Capabilities, Customer Advisory, and Thought Leadership
- Develop scalable acceleration mechanisms to enable the team to act as a force multiplier across the field and partner network
- Drive high-impact technical content, structured voice-of-customer feedback, and success metrics demonstrating business impact

Experience
- Proven experience managing technical, enterprise customer-facing teams or equivalent
- Experience architecting or operating solutions on cloud platforms such as AWS, Azure, GCP, or OCI
- Experience implementing cloud services including migrations and modernization projects or similar

About You
- Strong leadership skills with the ability to develop and retain high-performing teams
- Customer-focused mindset with the ability to build trust and deliver impactful technical solutions
- Strategic thinker capable of shaping investment priorities and translating field signals into actionable plans
- Excellent communication skills and ability to collaborate across multiple stakeholders and teams

Qualifications
- Experience in modern data platform architecture is highly desirable
- Demonstrated technical depth and hands-on engagement in cloud architecture and solutions