Location
London, City of

Hours
Full Time

Salary
Competitive, commensurate with experience

About the Role
Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge technology to make travel smoother and more memorable, creating groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.

We are seeking a highly strategic and operationally strong Senior Manager to lead Vendors and Scaled Programs within the Strategic Partnerships & Affiliates (SPA) business. This role sits at the intersection of commercial growth, operational excellence, and vendor governance. You will operate vendors as scaled business partners with clear governance frameworks, accountability models, and operational discipline, while enabling autonomy within defined guardrails.

The Senior Manager will balance commercial priorities with operational execution to deliver revenue growth, scalable servicing, and operational efficiency. You will work closely with Commercial, Product, Finance, Marketing, Analytics, and vendor stakeholders to drive business outcomes and build scalable operational capabilities across the vendor ecosystem. This role also includes direct management of a team of three, requiring strong leadership, coaching, and team development capabilities.

Key responsibilities include owning business performance outcomes across vendor-supported programs, developing scalable governance frameworks, partnering with commercial stakeholders to identify growth opportunities, driving business reviews and strategic planning, building operational frameworks for vendor autonomy, driving vendor accountability, mentoring team members, championing continuous improvement, and influencing senior stakeholders through strong business acumen and communication.

Experience
10+ years in partnerships, vendor management, or scaled operational environments.
Proven success in growing accounts and driving business development within affiliate marketing, airline, travel technology/distribution, or finance industries.
Strong understanding of digital environments and customer needs with ability to identify unmet or emerging needs.
Prior people management experience with demonstrated ability to lead, coach, and develop high-performing teams.
Experience in operational governance, service delivery models, and scalable operational frameworks.
Strong commercial acumen balancing revenue priorities and operational execution.
Experience working in fast-paced, high-growth environments.
Excellent stakeholder management and executive communication skills.
Strong analytical, problem-solving, and prioritisation capabilities.

About you
Strategic thinker with operational discipline and a continuous improvement mindset.
Effective leader and mentor who fosters ownership and accountability.
Ability to influence senior stakeholders through credibility and structured communication.
Collaborative team player who thrives in a diverse and inclusive culture.

Qualifications
Relevant experience and demonstrated leadership capabilities preferred. Formal qualifications are not specified but a strong professional background in related fields is essential.