Location
Cromwell Road, London

Hours
Full Time - standard museum working hours

Salary
£35,000 per annum

About the Role
The Victoria and Albert Museum is seeking a Senior Membership Events Officer to lead and deliver a varied programme of events for our membership community. This role involves planning, coordinating, and managing exclusive events that enhance member engagement and promote the museum’s collections and exhibitions. You will work closely with internal teams and external partners to create memorable experiences that support the museum’s mission and membership growth. The ideal candidate will have strong event management skills, excellent communication abilities, and a passion for delivering outstanding customer experiences in a cultural setting.

Experience
Proven experience in event management, preferably within a cultural or membership organisation. Demonstrated ability to manage multiple projects and deliver high-quality events on time and within budget.

About you
Organised, proactive, and able to work collaboratively across teams. Strong interpersonal skills with the ability to engage and inspire diverse audiences. Passionate about arts and culture and committed to delivering excellent customer service.

Qualifications
A relevant qualification in event management, marketing, or a related field is desirable but not essential. A track record of continuous professional development in event or membership management is advantageous.