Location
London

Hours
Full Time

About the Role
Charlotte Tilbury Beauty, founded in 2013 by world-renowned makeup artist and entrepreneur Charlotte Tilbury CBE, is a global beauty phenomenon operating across 50+ markets with over 3,000 team members. We are bold, disruptive, and powered by creativity, innovation, and industry-leading technology. We are seeking an ambitious Senior National Account Manager to join our EU commercial team.

In this role, you will nurture and establish strategic partnerships with retail partners, identify new commercial opportunities, and negotiate best-in-class reciprocal support to bring the Tilbury magic to life online. You will manage relationships at all levels within your designated accounts, including Buying/Trading, Merchandising, and Marketing, ensuring the Charlotte Tilbury brand achieves outstanding visibility and exposure.

Key responsibilities include conducting commercial negotiations on terms, pricing, distribution, online real estate, and support packages; forecasting sales and managing P&L for your remit; collaborating closely with Supply Chain, Demand Planning, Marketing, Visual Merchandising, PR, and Digital teams; and delivering plans to maintain and drive #1 ranking in all categories. You will also onboard new trading partners with bespoke launch plans and support the development and performance of the EU Commercial team through coaching and leadership.

You will report directly to the Commercial Director, Europe, and work closely with senior stakeholders and retail teams to ensure alignment and execution of commercial strategies across the region.

Experience
Extensive and demonstrable experience as a Senior National Account Manager or National Account Manager, ideally within the beauty, luxury, or fashion industries, though other industries will be considered. Proven track record of commercial success and strategic account management.

About you
You are highly numerate, target-driven, commercially savvy, and passionate about the beauty industry. You possess strong leadership skills, motivated to develop and grow your team. You work well under pressure, meet deadlines, and manage multiple stakeholders with ease. Exceptional organizational skills, attention to detail, and a results-oriented, proactive approach are essential.

You are comfortable working in a fast-paced, evolving environment, able to form strategy and quantify business impact. You have excellent numerical and analytical skills, strong communication and presentation abilities, and can influence effectively at all levels.

You have an appetite for learning and development and act as a role model across teams.

Qualifications
While specific qualifications are not detailed, the role requires a strong commercial mindset, leadership capability, and relevant industry experience. A passion for the beauty industry and a commitment to personal and team growth are key.