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Croydon

Senior Pensions Administrator

Croydon Council
Office & Professional
Office & Professional
£43,680 - £45,750/Year
Full-time
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Description

Location
Croydon

Hours
36 hours per week

Salary
Grade 10 £43,680 - £45,750 plus fantastic benefits

About the Role
The Croydon Council Pension Fund, part of the Local Government Pension Scheme (LGPS), has a total membership of over 36,000 and over 100 scheme employers. Our aim is to provide members and employers with a professional and member-focused service providing timely and accurate information.

Are you an experienced LGPS administrator looking for your next challenge, or a skilled pension administrator ready to step up into a more senior role?

We have an exciting and rewarding permanent opportunity for a Senior Pensions Administrator to join our supportive and knowledgeable team.

Working within a busy LGPS administration environment, you will play a key role in delivering a high-quality pension service, handling a varied workload and contributing to the technical excellence of the team. This role offers an opportunity to further develop your expertise, build on your existing LGPS knowledge, and take on greater responsibility within a collaborative and supportive environment.

In return you will be joining a capable, professional, supportive team, with induction, training and development opportunities. Croydon Council provide excellent benefits for staff, including the brilliant Local Government Pension Scheme, generous leave entitlement and numerous staff benefits.

Croydon Council operates a hybrid working policy. This role requires a minimum of two days per week in our Croydon office, with additional office attendance as required to meet business needs.

Requirements

Experience
- Strong LGPS administration experience
- Experience of administering the Local Government Pension Scheme (LGPS)
- Ability to calculate and/or quality check a range of LGPS benefits, with a willingness to develop expertise in more complex cases where required
- Good working knowledge of LGPS legislation and the ability to interpret and apply pension regulations accurately
- Experience of investigating and resolving pension administration queries, including more complex cases
- Experience using LGPS pension administration software, such as Altair or a similar system
- Ability to work effectively within a busy, high-volume pension administration environment

About you
- Strong numerical, analytical and problem-solving skills
- Excellent attention to detail and commitment to delivering accurate work
- Excellent verbal and written communication skills, with the ability to explain pension matters clearly and professionally
- A collaborative approach and commitment to delivering a high-quality service to members, employers and stakeholders
- This is not an entry-level or trainee position. Applicants must already possess good technical knowledge and experience required to perform the full range of LGPS administration duties

Additional Information
- The successful candidate will be subject to a DBS check if the role requires one
- Croydon Council is an inclusive employer and welcomes applications from all sections of the community
- Flexible working arrangements and hybrid working are supported subject to business needs
- Applications from candidates who do not meet most or all of the essential criteria will not be progressed

Expiry date: 09/08/2026
Senior Pensions Administrator
Company:
Croydon Council
Salary:
£43,680 - £45,750/Year
Job Type:
Full-time
Location:
Croydon