Location
London, Europe (with global scope)

Hours
Full Time

Salary
Competitive, commensurate with experience

About the Role
Amazon's Reliability & Maintenance Engineering (RME) organization is seeking a Senior Product Manager - Technical to lead the product strategy and roadmap for OmniFrost, Amazon's next-generation SCADA (Supervisory Control and Data Acquisition) platform. OmniFrost is a mobile-first, AI-powered monitoring and control system designed to replace legacy vendor SCADA and Amazon's existing SCADA 2.0 across the global fulfilment network. This role owns the end-to-end product lifecycle from defining requirements and success metrics through scaled network deployment.

You will collaborate directly with RME field teams, engineering, and leadership to deliver a production-ready platform that drives measurable operational impact at scale. Key responsibilities include defining and owning the OmniFrost product vision, strategy, and multi-year roadmap; establishing measurable KPIs tied to business outcomes such as MTTR improvement, system availability, user adoption, alarm latency, and technician satisfaction (NPS); and driving feature prioritization across core capabilities including interactive 2D/3D layouts, AI-assisted triage, live camera feeds, command and control, native APM integration, and multi-device access.

The role also involves designing experimental methodologies to validate incremental value, managing Go/No-Go criteria for scale deployment, partnering with cross-functional teams on deployment automation economics, coordinating technical dependencies and integrations, and representing RME customer needs in architectural decisions. Reporting to the Senior Development Manager for Amazon SCADA/OmniFrost, this position operates at the intersection of industrial automation, software engineering, and AI/ML to enhance Amazon's operational efficiency globally.

Experience
- Proven experience owning and driving roadmap strategy and product definition
- Demonstrated ability to manage feature delivery and make tradeoffs
- Experience contributing to engineering discussions on technology decisions and product strategy
- Skilled in representing and advocating for diverse customers and stakeholders during executive-level prioritization and planning
- Experience managing products through full lifecycle from concept to scaled deployment

About you
- Strategic thinker with strong leadership and communication skills
- Comfortable working in a fast-paced, high-impact environment
- Passionate about industrial automation, AI/ML technologies, and software innovation
- Collaborative team player able to coordinate across multiple engineering and business teams globally

Qualifications
- Bachelor's degree required
- Preferred: 7+ years in product or program management, product marketing, business development, or technology roles
- MBA is a plus
- Experience with AI/ML technologies is highly desirable