Location
London

Hours
Full Time (hours not specified)

Salary
Not specified

About the Role
The Social Value Coordinator plays a key role in turning good intentions into real impact. Working closely with the Social Value Lead, you will support the design, mobilisation and evidencing of social value commitments across live bids and contract delivery. This role connects people, ideas and action by acting as a link between bid, delivery, HR, Learning & Development and other teams, helping translate written commitments into meaningful, measurable activities after contract award. You will support the collection of robust evidence and data to tell a clear, credible story about the difference made for clients and communities. This is an excellent opportunity for someone early in their career with a genuine interest in social value, who enjoys working collaboratively across a business, bringing plans to life, staying organised and seeing commitments through from idea to delivery. The role offers the chance to shape your own development and grow over time, providing a strong foundation for progression into social value, bid management or delivery-focused roles.

Key Responsibilities
- Support clear ownership of commitments across the business, helping teams understand their delivery roles and keeping actions on track.
- Build and maintain positive working relationships with colleagues across bid, delivery, HR, Learning & Development and other internal teams, as well as external partners such as charities, VCSEs, schools, colleges and SMEs.
- Support teams to translate contractual social value commitments into practical, achievable delivery plans following contract award.
- Coordinate the set-up and ongoing delivery of social value activities including work placements, mentoring, volunteering, employability support and skills-based sessions.
- Track delivery against commitments, follow up actions, monitor progress and escalate risks or slippage early.
- Work with commitment owners and internal teams to gather evidence, case studies and data demonstrating progress and impact.
- Maintain accurate, well-organised and audit-ready records to support client reporting and internal assurance.
- Collect, check and manage social value performance data including volunteering, employment and skills outcomes, SME/VCSE engagement, local impact and other agreed measures.
- Support production of clear, accurate dashboards, updates and reports for internal stakeholders and senior leadership.
- Contribute research, case studies and supporting evidence to strengthen social value responses in bids when required.
- Support partner engagement and relationship management to ensure positive experiences with external organisations.
- Keep up to date with relevant social value policy, client expectations and best practice, sharing useful insights with the wider team.
- Identify opportunities to improve coordination, evidencing and delivery of social value across the business.

Experience
- Genuine interest in social value, community impact and creating positive outcomes through business activity.
- Strong organisational skills with the ability to manage multiple tasks, deadlines and stakeholders simultaneously.
- Confident relationship-building and stakeholder management skills, able to work positively across different teams and levels.
- Strong attention to detail, especially when handling data, evidence and reporting.
- Good Excel and data-handling skills, confident working with spreadsheets, trackers and reporting information.
- Strong written and verbal communication skills, able to communicate clearly and professionally with diverse audiences.
- Proactive and dependable approach, confident to follow up actions, maintain momentum and see tasks through to completion.
- Interest in public sector social value and willingness to build knowledge quickly.

Desirable
- Experience in coordination, project support, programme support, bid support, HR, Learning & Development, CSR/ESG or social value-related roles.
- Experience working with community organisations, charities, schools, colleges, early careers or employability programmes.
- Experience tracking actions, maintaining records, collecting evidence or supporting performance reporting.
- Experience in bid, contract delivery or client-facing environments.
- Familiarity with public sector procurement, social value requirements or wider ESG themes.
- Experience using data to produce reports, dashboards or management information.

About You
- Collaborative: builds positive working relationships and enjoys bringing people together to make things happen.
- Organised and reliable: keeps on top of detail, follows through on commitments and can be trusted to deliver.
- Proactive: spots what needs doing, takes ownership and keeps momentum moving.
- Clear and confident communicator: communicates clearly, listens well and adapts style to different audiences.
- Curious and eager to learn: takes an interest in social value, seeks out knowledge and is keen to grow.
- Values-led: cares about doing the right thing, works with integrity and is motivated by making a genuine difference.
- Adaptable: stays positive and effective when priorities shift or new opportunities emerge.