Location
London

Hours
Full Time

Salary
Competitive, commensurate with experience

About the Role
Join Amazon's Talent Solutions Core Science and Engineering organization as a Senior Business Operations Manager, leading talent evaluation and development for one of the world's most customer-obsessed companies. This highly visible role will shape the future of Amazon's talent by leveraging advanced machine learning technologies and partnering directly with People Experience and Technology (PXT) and Amazon leadership to drive transformative initiatives, operational excellence, and strategic innovation. You will have the unique opportunity to influence how Amazon hires and develops top talent across all its global businesses.

As a key strategic partner, you will architect and execute solutions impacting Amazon's most critical talent initiatives. Responsibilities include driving strategic planning and execution across Core Science and Engineering, including 3-year and annual planning cycles, owning mission-critical business operations and inspection mechanisms to ensure peak organizational performance, leading innovative initiatives to enhance talent quality, developing scalable operational frameworks, and partnering with cross-functional teams to translate data insights into actionable solutions that drive meaningful change.

The role requires balancing big-picture strategic thinking with precise tactical execution in a fast-paced environment, using data to influence decisions across multiple stakeholders and geographies. This position offers the opportunity to make a lasting impact on Amazon's talent evaluation and development strategy.

Experience
- 7+ years of experience in HR or business functions
- Proven experience managing, analyzing, and communicating results to senior leadership
- Experience working with global cross-functional teams
- Demonstrated strong analytical abilities and confidence in data-driven decision making
- Experience creating reports, interpreting metrics, and driving insights
- Experience handling confidential and sensitive HR information
- Experience with high-quality document preparation and presentation

About You
- Strong judgment and ability to dive deep into data
- Excellent decision-making skills, able to make tough calls with limited information while balancing priorities
- Bias for action and ownership, thriving in ambiguous environments by creating clarity and actionable plans
- Results-driven with the ability to influence without authority and hold partners accountable
- Thinks big and invents/simplifies, anticipating future challenges and creating proactive solutions
- Willingness to disagree and commit, managing competing demands between tactical execution and strategic initiatives
- Builds trust through transparent communication and follow-through
- Customer-obsessed with high standards and intellectual curiosity in problem-solving

Qualifications
- Bachelor's degree required
- Master's degree preferred, especially in business, operations, human resources, adult education, organizational development, instructional design, or related fields