
Location
Upper Street, Islington, UK
Hours
Full Time - 38.75 hours per week, flexible including weekends
Salary
Up to £41,000 per annum (depending on experience)
About the Role
Do you thrive on leading teams to success? Are you passionate about health, wellbeing, and delivering an exceptional customer experience? Looking for an opportunity where your leadership drives real impact? At Holland & Barrett, our Retail Store Managers are at the heart of our mission, empowering teams, engaging customers, and shaping healthier communities every day.
What you'll do:
- Lead and develop a high-performing store team, driving engagement, motivation, and results.
- Recruit, coach, and retain talent to build a culture of learning and performance.
- Create a customer-first environment that delivers an exceptional experience every time.
- Drive commercial success through effective management of sales, profit and loss, and store operations.
- Maintain strong stock accuracy, availability, and visual presentation standards.
- Ensure compliance with company policies, operational standards, and health & safety requirements.
- Execute marketing, promotions, and planograms with precision and consistency.
- Champion the use of technology to enhance both team performance and customer experience.
- Collaborate with your Regional Manager and peers to share best practice and deliver regional success.
- Complete our Qualified to Advise training, so you can support customers with trusted expertise.
Experience
A proven leader with experience managing teams and store operations in a retail environment.
About you
Commercially focused with a strong understanding of financial performance and business drivers.
A confident communicator who leads with integrity and brings out the best in others.
Analytical and solutions-oriented, with the ability to make data-driven decisions.
Passionate about health, wellness, and developing your team to become trusted experts.
Adaptable and organised, able to balance priorities in a fast-paced environment.
Benefits
Monthly Performance Bonus
Up to 28 days Annual Leave
25% discount in store and online
£/€50 Annual Product Allowance
Life Assurance
Exclusive discounts on well-known brands
Access to ‘Wellhub’ with gyms, studios and wellbeing apps
Free 24/7 confidential support through our Employee Assistance Programme
And much more to support your personal and professional wellbeing
Holland & Barrett


