Location
London - One Change, St Paul’s Store (opening soon)

Hours
Full Time - 40 hours per week, working 5 days out of 7 on a rota basis including weekends. The schedule consists of one full weekend off, one weekend on, one Saturday off, and one Sunday off within a 4-week cycle.

Salary
Competitive salary (details not specified)

About the Role
Join ProCook as our new Store Manager and lead the launch of our brand-new One Change St Paul’s store in London. This is a hands-on leadership role where you will build a high-performing team from day one, create a strong store culture, and deliver an exceptional customer experience while driving strong commercial results. You will lead by example on the shop floor, coach and develop your team, and work closely with your Regional Manager to deliver the strategy, hit performance targets, and ensure smooth day-to-day operations across sales, stock, and standards.

Your key responsibilities will include leading, coaching, and inspiring your team to deliver outstanding customer experiences; driving sales and performance through strong commercial and KPI focus; overseeing daily operations including stock, merchandising, and compliance; building a positive, high-energy team culture focused on engagement and results; and using performance data to make informed decisions and improve store results.

As part of your onboarding, you will complete mandatory training including two days at our Store Support Centre in Gloucester and 4 to 8 weeks at one of our training stores. The timing and order of this training may vary.

Experience
Minimum 3+ years’ Store Manager experience (essential). Experience in retail or hospitality is mandatory.

About you
You are a high-energy individual with a genuine passion for great customer service and retail leadership. You can motivate teams, drive performance, and create a great store environment for both customers and colleagues. Strong leadership and people management skills are essential, along with commercial awareness and confidence using sales data. Excellent communication, organisation, and problem-solving skills are required, as well as great operational skills.

Qualifications
Not explicitly stated, but relevant retail or hospitality experience and leadership capabilities are required.