Location
London

Hours
Full Time

Salary
Competitive, commensurate with experience

About the Role
Amazon Ads creates customer-focused search and advertising solutions and technologies. Our Ad Tech team builds the infrastructure and ad serving systems that manage billions of advertising queries daily, delivering better quality advertising for publishers and more relevant ads for customers. Our platform supports millions of internet users and processes massive data sets to develop critical business intelligence and analytics that drive the efficiency and profitability of our advertising business.

As a Strategic Account Manager on the Amazon Publisher Services (APS) team, you will help build industry-leading solutions for publishers. You will own strategic relationships with mid-sized publishers, drive strategy and adoption of our publisher solutions, and work in a dynamic, entrepreneurial environment leveraging Amazon’s resources.

Key responsibilities include managing relationships with web, mobile, and connected TV (CTV) publishers; overseeing onboarding and optimization of publisher supply using data-led insights and AI-powered tools; maintaining supply quality standards; launching new publisher products; and collaborating cross-functionally to guide program strategy. You will act as a trusted strategic advisor, innovate based on customer feedback and industry trends, translate market feedback into product requirements, and partner with Product Managers and Solutions Architects to troubleshoot and drive technical solutions. Additionally, you will analyze performance data to improve advertising programs and maximize publisher revenue, while optimizing supply path strategies with internal teams.

Experience
- Experience in digital advertising and client-facing roles
- Experience analyzing data and best practices to assess performance drivers
- Experience optimizing products and services based on client needs

About you
- Proven ability to manage mid-sized publishers with a deep understanding of publisher challenges including monetization strategies, supply path optimization, and programmatic advertising
- Excellent quantitative and analytical skills, comfortable with SQL, Excel, or BI platforms
- Strong verbal and written communication skills, able to communicate effectively with technical and non-technical stakeholders
- Experience diagnosing and resolving technical issues in collaboration with Product Management and Engineering teams
- Customer-driven product mindset with ability to identify and prioritize product requests that drive measurable business outcomes
- Team player with strong influence and collaboration skills
- Knowledge of programmatic advertising, header bidding, supply-side platforms (SSPs), demand-side platforms (DSPs), real-time bidding (RTB), and emerging ad tech solutions including CTV and retail media networks
- Proactive attitude with excellent project management, organizational, and analytical skills
- Experience with supply quality initiatives and brand safety standards
- Familiarity with privacy regulations such as GDPR and CCPA and their impact on digital advertising
- Track record of driving revenue growth and improving key performance metrics (eCPM, fill rate, win rate) for publisher partners

Qualifications
Relevant experience and skills in digital advertising and account management; formal qualifications are not specified but strong analytical and communication skills are essential.