Location
London

Hours
Full Time

Salary
Competitive, commensurate with experience

About the Role
Join JPMorganChase and be at the forefront of optimizing our trading operations. This role offers a unique opportunity for career growth and skill enhancement, supporting the success of our trading and portfolio management businesses. As part of the Efficiency Strategy team within the Global Equities Derivatives Group, you will help shape and deliver changes to processes and systems, operational readiness, and continuous improvement initiatives. You will partner with operational teams and stakeholders to understand current workflows, identify risks and inefficiencies, and support change adoption. Using structured problem solving, clear communication, and sound judgement, you will help teams align on priorities and deliver impactful outcomes.

Key responsibilities include documenting current-state processes and ways of working, analyzing process performance and operational issues to identify root causes and improvement opportunities, designing governance routines that drive decisions and accountability, coordinating issue management and escalation, improving risk and control transparency, supporting audit readiness, driving clarity in operating model design, coordinating change delivery, partnering with cross-functional stakeholders, and supporting simplification and automation efforts.

J.P. Morgan is a global leader in financial services, committed to building trusted, long-term partnerships to help clients achieve their business objectives. We value diversity and inclusion and are an equal opportunity employer.

Experience
- Knowledge of derivatives and hedging products or equivalent expertise in trading services, specifically in order execution and trade settlement.
- Demonstrated aptitude in operations, governance, process improvement, controls, or change delivery in a regulated environment.
- Experience supporting process improvement initiatives, operating model work, or business architecture documentation is preferred.
- Familiarity with change management practices, including rollout planning and adoption measurement, is desirable.
- Exposure to trading or operations concepts such as reconciliations, confirmations, settlements, or regulatory reporting is advantageous.
- Familiarity with automation or workflow tooling used to standardize processes and improve controls evidence is a plus.

About you
- Strong structured problem-solving skills, including the ability to break down ambiguous problems and propose practical options.
- High attention to detail and strong ownership with reliable follow-through on actions and deadlines.
- Clear written and verbal communication skills, including the ability to explain complex topics in plain language.
- Stakeholder management skills, including the ability to coordinate across teams and manage competing priorities.
- Basic data analysis capability, comfortable using data to inform decisions and track outcomes.
- Technical literacy and willingness to learn tools and automation concepts to improve process efficiency.
- Sound judgement and confidence to raise risks, ask questions, and challenge constructively when standards are not met.

Qualifications
Relevant academic or professional qualifications are advantageous but not explicitly required. A strong aptitude for learning and adapting in a fast-paced, regulated environment is essential.