Location
London

Hours
Full Time (hours not specified)

Salary
£25,925 per annum

About the Role
As a Student Finance Advisor, you will play a key role in providing impartial, accurate, and timely information, advice and guidance (IAG) on financial support services. You will manage funding applications, assess eligibility, and ensure compliance with funding regulations and data protection requirements. This varied and rewarding role combines administrative precision with student-facing support, helping learners access the resources they need to succeed. You will contribute to a high-quality information, advice and guidance service for students, staff, and stakeholders, act as the Data Protection lead within the service, and support continuous improvement within Student Services to enhance the overall student experience.

Employee Benefits
- Generous Annual Leave
- Flexible Working
- Student Discount
- Government Pension Schemes
- Cycle to Work Scheme
- Employee Assistance Programme

NCG Values
Our values guide how we work and behave, shaped by colleagues, customers, and learners. They include being inclusive and diverse, trusting and respecting our communities, taking ownership while working collaboratively, and inspiring excellence and curiosity.

Experience
Experience providing financial advice or information, advice and guidance (IAG) in a customer-focused environment.

About you
- Strong IT skills, including Microsoft 365 and data systems
- Excellent communication, organisational, and problem-solving skills
- A flexible, student-centred approach with a commitment to safeguarding

Qualifications
- Level 3 qualification (A-Level, BTEC National Diploma or equivalent)
- GCSEs (or equivalent) in English and Maths