Location
London

Hours
Full Time

Salary
Negotiable

About the Role
Bloom & Wild is more than just a flower delivery company; we help our customers care wildly by celebrating everyday moments and caring deeply for people and the planet. As a certified B Corp™, we are committed to making long-term positive change for our community and the world. Founded in 2013, we have grown to become the largest direct-to-consumer flower business in Europe, fulfilling over 20 million orders and expanding our gifting range beyond flowers to include cakes, candles, and cocktails. Joining the Procurement Team at Bloom & Wild means becoming part of the engine room behind our fastest-growing categories outside horticulture, including fresh-baked treats, luxury hampers, home and lifestyle products, and essential packaging that delivers the "wow" moment.

As the Supply Chain Lead, reporting to the Head of Procurement & Inventory, you will architect and scale our operational procurement function, building scalable systems to support rapid growth. You will work closely with partners across the business to ensure perfect availability, optimize inventory health, and enable rapid range expansion through robust operational processes. This is a unique opportunity to shape a function from the ground up and directly contribute to our success as we scale.

Key Responsibilities
- Build and scale the non-horticultural stock planning strategy from scratch, turning rapid business growth into a high-performing operational machine
- Lead your team to maintain optimal stock levels across multiple sites, balancing availability with waste and holding cost minimization
- Collaborate with Warehouse teams and Strategic Procurement Managers to ensure efficient and reliable supply
- Develop and automate supply chain and inventory tools, including AI workflows, to eliminate manual tasks and transition to robust long-term systems
- Establish standardized processes and lead weekly KPI reviews to shift from reactive problem-solving to proactive inventory and risk management
- Provide coaching and mentorship to stock planners, fostering analytical decision-making and building team resilience
- De-risk new range launches by ensuring operational infrastructure maturity and collaborating with commercial teams to right-size inventory
- Manage third-party relationships to handle excess stock effectively
- Support operational execution during peak times or issues to ensure continuity
- Measure and manage third-party warehouse partner performance against SLA terms
- Build internal supplier performance reporting and implement initiatives to improve supplier operations

Experience
- 5+ years in procurement, purchasing, supply chain, or supply planning roles with team leadership experience
- Proven track record in scaling supply chains and managing exponential SKU growth using technology and automation
- Strong capabilities in building automated tools using G-suite and other platforms, with experience leveraging AI to increase impact
- Experience managing multi-site stock availability and collaborating cross-functionally

About You
- Strong leader and mentor who fosters a performance culture centered on accountability and ownership
- Continuous improvement mindset with the ability to identify system limitations and establish feedback loops for automation
- Proactive and hands-on, willing to contribute directly and cover operational gaps during peak periods or absences
- Commercially and data-driven, motivated to protect margins, eliminate manual errors, and optimize working capital and cash flow
- Effective stakeholder management skills and ability to work collaboratively across teams

Qualifications
- No specific qualifications required; focus is on relevant experience, skills, and alignment with company values
- Commitment to diversity, inclusion, and building a caring, thoughtful workplace culture