Role: Support Worker – Acre Lane Project Salary: £30,859 per annum Hours: 37.5 per week Location: Brixton Closing date: 21/01/2023 Interview date: 30/01/2024 Whatever your experience of street homelessness and its impact on people’s lives – personal or professional – when you join the Thames Reach team as a Support Worker, we’ll make the best use of all your understanding, compassion and commitment. About us… Thames Reach runs projects and services that help to end homelessness in London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities. Is our mission easy? No, but we never give up on people. Last year we helped more then 10,000 people. Is our work rewarding? Yes, in every sense. We’re listed as one of the top 100 Best Workplaces in the UK. There’s no better place to develop or transfer your skills and build a fulfilling career. About this role… Thames Reach’s hostels are transitional spaces where a 24 hour staff team support people to move in, assess their needs, and quickly identify the best place for them to move on to next. Skilled staff teams develop a personalised support plan to ensure people are ready for their move on and have holistic support with their mental and physical health, substance misuse needs, criminal justice issues and life skills. Thames Reach welcomes applications from people with transferable skills. We are looking for a Support Worker to join the Acre Lane team. You will: - Support and encourage clients to become more independent. - Maximise income and reduce arrears. - Increase move on and throughput in the hostel. - Ensure the environment is safe, healthy, and reflective of our ethos and supports our client’s aims. - Be outcome focussed, fostering a culture of high performance and continual improvement on your and the team’s successes. To succeed as the Support Worker, you will be: - Organised and efficient in your work. - Committed to developing your knowledge and skills. - Flexible and responsive to meet the needs of rough sleepers. - Confident in managing a caseload of complex clients. - Experienced in using the necessary IT to collect, collate and interpret data. - Confident in representing Thames Reach at external meetings and with outside agencies. We are listed in the top 100 UK Best Workplaces 2022 in the UK. As part of a commitment to our employees we offer: - Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata). - Pension – we contribute 6.5% to your pension when you contribute 1.5%. - Excellent development opportunities – career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach. - Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL. - Life assurance – four times your annual salary. - Critical illness cover. - Other benefits including interest free season ticket and cycle to work loans. Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief. To apply visit our website and complete our application form. For further information please contact, Gareth Bowen at [email protected] Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.